Payless Power Reviews
Read reviews from Payless Power customers
It’s ok but being charged more for having a low balance is pure greed and makes no sense. Should be ashamed to take advantage if people but you’re not.
Response: Timothy- thank you for your feedback its greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Hope this helps. Published on April 20, 2018
Enjoy the ease of the system the fairly decent rates and the ability to have flexible accounts within $25 range
Response: Thank you Don for your feedback please let us know how we can improve(: Published on April 20, 2018
its great and so much easier
Response: Happy to make your experience with Payless Power easy as possible. Please let us know how we can improve. Published on April 19, 2018
I’d recommend that anyone interested in Payless power to make absolutely sure they keep $35 or more on their account to avoid disconnection, because no matter what your situation is beit sickness, death in the family, lose of job and/or extreme financial hardship you will be disconnected. I’ve stated all of this in prayer that you’ll do a revision for future customers, keep in mind life happens beyond our control.
Response: Thank you Dan for your feedback it's greatly appreciated. We do understand unexpected things happen & we do take that into consideration by working with the customers. It's important to call in to express what is going on, we will try our best to help out with options. Published on April 19, 2018
I dont really understand the billing as i can not be home for days and there is still a high amount coming out.
Response: Thank you for the feedback Malissa! If you would like to call into customer service at 888-963-9363 so that we can go over the billing so that you do understand what you are paying for we would be happy to help! We can also email you the usage that has been used since the beginning of the year!! :) Published on April 19, 2018
Very convenient.
Response: Thank you for being a loyal customer Jenaro! We are happy to make electricity convenient for you. :-) Published on April 19, 2018
Could be more professional
Response: Thank you Dylan for the great feedback!! We take customer service seriously so hopefully next time you call in you will see the difference from your last experience!! If you still feel like we are not being attentive to your needs the way you would like then please ask to speak to a supervisor so we can handle the situation accordingly!! :) Published on April 18, 2018
Thanks, the payment process was easy and smooth. But, I want to see the service and quality.
Response: Thank you so much Jason for that wonderful review!!! We hope we can meet all our needs here at Payless Power!! If you have any questions or concerns please contact our customer service at 888-963-9363 or visit our website at paylesspower.com!! :) Published on April 18, 2018
So far so ???? see how long it takes to get turned on!
Response: Thank you Gabriel for that great review!! We hope we get to meet all your expectations on a daily basis!! If you ever have any questions or concerns please call our customer service at 888-963-9363 or visit the website paylesspower.com so we can further assist you! :) Published on April 18, 2018
I want to change my plan
Response: We appreciate you taking the time to give us your positive feedback!! Depending on how long you have been a customer there might be some options available to you. Please call in to our sales department at 866-963-9353 to see what we can do for you!! Thank you letting us be your electrical provider! :) Published on April 18, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
