I feel like the daily cost has increased since the new system.
Response: Good morning Tiffany, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day.If you have any questions regarding your account please reach out to our customer care dept at 888-963-9363 Published on April 04, 2018
Great service
Response: Thank you so much for your rating. Please let us know how we can improve(: Published on April 04, 2018
the previous program showed me the about of money used, the new program only gives the kilowatts.
Response: Hi Schynette, Thank you for providing your review. Yes our text messages do not show dollar amount,however on the online portal does have the option in viewing your Transaction History. Just click on the account tab, transaction history should appear, once the dates are displayed on the screen to view it in detail to see what exactly the charges were for. Now the transaction history only shows for the past 30 days if you would like a statement for all charges your are more than welcome to call in to our customer care dept. 888-963-9363 to request this statement. Published on April 04, 2018
The rate is a little high
Response: Good morning Stephine, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach to our customer care dept. 888-963-9363. Published on April 04, 2018
Na
Response: Thank you so much for rating Payless Power. Please let us know what we can do to improve(: Published on April 04, 2018
Easy
Response: Thank you so much for rating Payless Power. Published on April 04, 2018
New customer
Response: Hi Helena, Thank you so much for rating Payless Power. If you ever have any questions regarding your account please don't hesitate to call our customer care dept. at 888-963-9363 or can also email at [email protected]. Published on April 04, 2018
o
Response: Thank you so much for rating us. Please let us know on what we can improve on(: Published on April 04, 2018
Thanks
Response: Thank you so much for the review. Please let us know on what we can improve on(: Published on April 04, 2018
still think I pay too much with the over 35.00 deal..
Response: Please reach out to our customer care dept at 888-963-9363 so we could provide tips on saving energy. Published on April 04, 2018
