Payless Power Reviews
Read reviews from Payless Power customers
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Response: Thanks for the review Melinda!! We appreciate your time! :) Published on April 05, 2018
The constant negative communication and threats of disconnect fee even when the account is positive … it’s stressful daily connection and I don’t enjoy it
Response: Thank you for your feedback. The text messages are friendly reminders to keep you aware of the disconnection process, so in case that you do fall neg you are aware of the process. Published on April 05, 2018
I like this service. Cant believe 2 window AC units and 1 tv going all day uses $4 a day tho. Seems high..
Response: Hi Tiffany, Thank you for providing this feedback. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Please call in & speak with a customer care rep at 888-963-9363 so we can provide you tips on saving energy. Published on April 05, 2018
Great service
Response: Thank you for rating Payless Power! Published on April 05, 2018
Better deals
Response: Thank you Ann- We are striving each day to provide better and better service! Published on April 05, 2018
Ok
Response: Thank you for rating Payless Power! Published on April 05, 2018
Thank youi
Response: Thank you Racquel for rating Payless Power(: Published on April 05, 2018
I feel like the daily cost has increased since the new system.
Response: Good morning Tiffany, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day.If you have any questions regarding your account please reach out to our customer care dept at 888-963-9363 Published on April 04, 2018
Great service
Response: Thank you so much for your rating. Please let us know how we can improve(: Published on April 04, 2018
the previous program showed me the about of money used, the new program only gives the kilowatts.
Response: Hi Schynette, Thank you for providing your review. Yes our text messages do not show dollar amount,however on the online portal does have the option in viewing your Transaction History. Just click on the account tab, transaction history should appear, once the dates are displayed on the screen to view it in detail to see what exactly the charges were for. Now the transaction history only shows for the past 30 days if you would like a statement for all charges your are more than welcome to call in to our customer care dept. 888-963-9363 to request this statement. Published on April 04, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
