Have had no problems. It’s very good service
Response: Thank you for your your 5 star review. We are happy to be your retail electric provider! Published on February 03, 2025
I have had service a few days I like it so far and I manage it on my budget and it’s affordable so far
Response: Thank you for your review. We are happy to be your retail electric provider! Published on February 03, 2025
The best system by far everyone shut down this
Response: Thank you for rating us! We are proud to meet your expectations as we truly aim as high as possible to do right by our customers. Published on February 03, 2025
Its great company but I wouldn’t change it for nothing
Response: Thank you for the 5 star review, we appreciate your business. Published on February 03, 2025
Easy to use I would recommend to family in need
Response: Thank you for rating us! We are proud to meet your expectations. We truly aim as high as possible to do right by our customers. Published on February 03, 2025
I’m grateful to God for this service and the rate otherwise I don’t know what I would have done.
Response: Thank you for rating us! We are proud to meet your expectations as we truly aim as high as possible to do right by our customers. Published on February 03, 2025
Process was easy after I was able to get into the website. Now that process is a little difficult because apparently password issues.
Response: Hi Kimberly sorry for the inconvenienced please contact us at 888-963-9363 so we can further assist you! Published on February 01, 2025
Worst company. Save your money this is literally a scam.
Response: Thank you for your feedback, Michelle. If you have any issues or concerns with your services, you can reach out to us at 1-888-963-9363 Published on February 06, 2025
Esta saliendo caro el kilowatts.. desde este año ha sabido el doble .. necesito que verifiquen gracias
Response: Estamos realmente agradecidos por probar nuestro servicio. Nos gustaría tener la oportunidad de mejorar la forma en que le servimos a usted y a nuestros demás clientes. ¿Podría comunicarse con nosotros por teléfono o correo electrónico para que podamos obtener más información sobre cómo mejorar? Published on February 01, 2025
I am not happy with the service at all. I am spending way too much in just less than a month I have paid 251 dollars for electric when I would be paying 130 max with another electric company. It says my watts go up to 74 at times which I feel is incorrect since I am not home through the days and turn off the ac/heat and etc. once my 6 months is up I will not be using your company again and I would not recommend it to anyone else.
Response: We appreciate you for your feedback about this matter, Marissa. We understand how important your billing is to you, especially if you're not satisfied with recent charges. Payless Power customers can always review their billing through the My Account Portal available at paylesspower.com We also recommend that customers utilize the smartmetertexas.com website, so they can easily track their usage down to 15-minute intervals. Should you need any other assistance, you can reach out to us at 1-888-963-9363 Published on February 06, 2025
