Payless Power Reviews

Debra B. in Sweetwater
Published on June 02, 2026

Response: Hi Debra, Thank you so much for sharing your experience and for the 5-star rating. Hearing that we’re the best service company you’ve worked with means a lot to our entire team. We’re glad you found us and that we could deliver the kind of service that stands out. We’re committed to keeping that same level of care and reliability for you on every visit. If there’s ever anything more we can do, we’re here for you. Grateful to have you as part of our community! Published on June 02, 2026

Isabel N. in Odessa
Published on May 28, 2026

Response: Hi Isabel, Thank you for reaching out and sharing what happened. I understand that your power was disconnected even after you made daily attempts to pay both online and by phone, and your account did not appear to have a negative balance. Being without power in 90-degree heat while waiting for restoration is a serious concern. Access to reliable electricity is essential, especially in extreme temperatures, and having payment difficulties affect your service can be incredibly stressful. We’d like to review your account details to determine what may have happened—such as payment processing delays or system posting issues—and work quickly to restore your service if it hasn’t already been addressed. Our team is ready to look into this and provide a resolution. Please contact us directly at (866) 963-9353 so we can assist you as soon as possible. For additional contact options, including after-hours support, you can also visit: 👉 https://paylesspower.com/contact-us/ We appreciate the opportunity to make this right and improve your experience moving forward. Sincerely, Payless Power Customer Care Team Published on May 28, 2026

Lionel M. in Fort Worth
Published on May 28, 2026

Response: Thank you for taking the time to share your feedback Lionel. We hear your concern about your experience with our customer service and appreciate you bringing it to our attention. We understand how important it is to receive clear, timely, and helpful support, and your experience did not reflect the level of service we aim to provide. Your feedback helps us identify opportunities to improve and better serve our customers. We’d like the opportunity to make this right. Please reach out to our team so we can review your account and address any concerns directly. You can contact us at (866) 963-9353, or visit our contact page for additional options, including how to reach us after hours: 👉 https://paylesspower.com/contact-us/ We value your business and look forward to assisting you further. Published on May 28, 2026

Albernishia E. in Fort Worth
Published on May 28, 2026

Leonide E. in Baytown
Published on May 27, 2026

Response: Hi Leonide, Thank you for your kind words. It’s great to hear that your experience has been smooth and hassle-free—that’s exactly the kind of service we aim to provide every time. We’re glad everything worked out easily for you and that our team could deliver the level of support you were hoping for. Feedback like yours lets us know we’re on the right track. We’ll continue working to keep things simple, reliable, and convenient for you. If there’s ever anything you need along the way, we’re always here to help. We truly appreciate your support! Published on May 27, 2026

Beverly J. in Arlington
Published on May 27, 2026

Response: Hi Beverly, Thank you for sharing your experience as a new customer. It’s great to hear that getting signed up was fast and user-friendly, especially without the need to spend time on the phone wondering what kind of support you might reach. That kind of smooth, hassle-free start is exactly what we aim to provide, and your feedback lets us know the process delivered the convenience and clarity it should. It’s important that you feel confident and in control right from the beginning. As you continue with us, we’ll keep working to make every step just as simple and reliable. And whenever you do want assistance, you’ll always have support available to help you when you need it. Welcome to Payless Power—we’re glad to have you with us! Published on May 27, 2026

Thearika B. in Dallas
Published on May 27, 2026

Response: Hi Thearika, Thank you for sharing your experience. It sounds like that payment situation caused a moment of stress, and it’s great to hear things were sorted out and you got the help you needed. We’re glad our team was able to step in and make the process clear and manageable for you, even with the address issue. Situations like that can feel overwhelming, and having quick, effective support makes all the difference. We’ll keep working to ensure everything—from payments to account details—stays as smooth and straightforward as possible. If you ever run into anything else or need assistance, we’re always here to help. We truly appreciate your feedback! Published on May 27, 2026

Oscar S. in Grapeland
Published on May 27, 2026

Response: Hi Oscar, Thank you for sharing your feedback. It’s great to hear that you’re pleased with both the quality of our service and the support you’ve received from our team. We know how important it is to have dependable service along with responsive customer care, and your comments reflect exactly what we strive to provide every day. It’s encouraging to know your experience has met those expectations. We’ll continue working to deliver that same level of quality and assistance whenever you need us. If there’s ever anything more we can do to support you, we’re always here to help. We truly appreciate your support! Published on May 27, 2026

San Juanita Nicole A. in Pharr
Published on May 27, 2026

Response: Hola San Juanita, Gracias por tomarte un momento para compartir tu reseña. Valoramos mucho que hayas dejado tu calificación positiva, incluso si tu comentario fue breve. Nos alegra saber que tu experiencia ha sido lo suficientemente buena como para darnos 5 estrellas. Nuestro objetivo es seguir brindando un servicio claro, fácil y confiable en cada interacción. Si en algún momento deseas compartir más detalles o necesitas apoyo, estaremos encantados de ayudarte. ¡Gracias por confiar en nosotros! Published on May 27, 2026