New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
10/10 would recommend !!
Response: Hi May, Thank you for the 5-star review! We're delighted to hear that your experience was a 10/10. Recommendations like yours mean a great deal to our team because they reflect the trust and confidence our customers have in our service. We're committed to continuing to provide a simple, reliable, and positive experience every step of the way. Thank you for taking the time to share your feedback and for recommending us to others. We appreciate your support, May! Published on July 06, 2026
Buen proceso de pago fácil y rapido
Response: Hola Victor, ¡Muchas gracias por tu reseña de 5 estrellas! Nos da mucho gusto saber que encontraste el proceso de pago fácil y rápido. Sabemos lo importante que es contar con una experiencia sencilla y eficiente, y nos alegra que nuestro servicio haya cumplido con tus expectativas. Seguiremos trabajando para ofrecer procesos claros, ágiles y convenientes para todos nuestros clientes. Agradecemos que hayas tomado el tiempo de compartir tu experiencia. ¡Gracias por confiar en nosotros, Victor! Published on July 06, 2026
Awesome company!! So easy to switch over especially when loosing a business and nobody taking a chance on you because or credit! This is by far the best way and you see exactly what you’re paying daily!! Recommended to everyone I know!!
Response: Hi Carl, Thank you for the amazing 5-star review! We're glad to hear that switching over was easy and that our service provided an option when other opportunities felt out of reach. Having clear, transparent daily payments is something we value, so it's great to know you appreciate being able to see exactly what you're paying each day. Your experience highlights what we strive for—making the process simple, straightforward, and accessible while giving customers confidence in managing their payments. We're especially grateful that you've recommended us to others, as there is no greater compliment than earning your trust and support. Thank you for choosing us, Carl. Published on July 06, 2026
I’ve only just signed up but will say the Customer Service Rep was wonderful and sooo helpful!
Response: Hi Lynette, Thank you for the 5-star review and for choosing to sign up with us! It's wonderful to hear that the Customer Service Representative was so helpful and made a great first impression. We know getting started can be an important part of the experience, and we're glad you received the support you needed. We appreciate you taking the time to share your feedback and look forward to continuing to provide the same level of service as you get to know us better. Welcome aboard, Lynette, and thank you for your kind words! Published on July 06, 2026
Easy and simple
Response: Hi Alejandro, Thank you for the 5-star review! We're glad to hear your experience was easy and simple. Providing a straightforward and hassle-free process is important to us, and it's great to know we delivered that for you. We appreciate you taking the time to share your feedback and look forward to serving you again in the future. Thank you for choosing us! Published on July 06, 2026
I find this company easy to have business with. Most of all I find it convenient that I get updates daily.
Response: Hi Herlinda, Thank you so much for your 5-star review! We love hearing that you’re finding our service easy to use and convenient. It’s especially great to know the daily updates are helping you stay on top of things—that’s exactly what they’re there for! We really appreciate you taking a moment to share your experience—it means a lot to us. If you ever need anything at all, we’re here for you. You can also reach us after hours anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
Great service. Has nevertheless me down. Would highly recommend.
Response: Hi Matthew, Thank you so much for the 5-star review and recommendation! We’re really glad to hear everything’s been working well for you and that we’ve been dependable—that’s exactly what we aim for. It means a lot that you’d recommend us! If you ever need anything, we’re here to help. You can also reach us after hours anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
I don’ have 50 words to add every time. I would suggest you give us an option to not have to review each time. Thanks
Response: Hi Irma, Thank you for your feedback and for the 4-star review—we appreciate you taking the time to share your thoughts! We hear you on the review process and understand that having to meet a word count each time can feel a bit inconvenient. Feedback like this is really helpful, and we’ll be sure to pass your suggestion along to help improve the overall experience. We’re glad you’re engaged with sharing your experience, and we value your input as we continue to make things better for our customers. If you ever need assistance or have more suggestions, we’re here for you. You can also reach us after hours anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
I like seeing how much electricity that I use per day. I’m able to control my money better.
Response: Hi Mary, Thank you so much for the 5-star review! We love hearing that being able to see your daily electricity usage is helping you manage your budget better—that’s exactly what we aim for. It’s great to know the tools are working well for you and making things easier. We appreciate you taking the time to share your experience—it really means a lot to us! If you ever need anything, we’re here to help. You can also reach us after hours anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
Great service love it!
Response: Hi Brianna, Thank you for your 5-star review and for sharing your experience with us! We love hearing that you’re enjoying the service—it’s great to know that Payless Power is meeting your expectations. Your feedback means a lot and helps us continue delivering simple, reliable prepaid electricity for our customers. If you ever need assistance or have questions, our team is here to support you. For help outside of regular business hours, you can always reach us anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.