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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Been with yall since 2019 and it’s super easy and convenient!
Response: Hi Ashley, Thank you for the 5-star review! We're thrilled to hear that you've been with us since 2019 and that you find our service easy and convenient. Long-term customers like you mean so much to us, and it's rewarding to know we've continued to meet your expectations over the years. We truly appreciate your loyalty and your support. Thank you for choosing us, Ashley. We look forward to continuing to serve your energy needs for many years to come. Published on September 09, 2026
Great service, great communication!!
Response: Hi Christina, Thank you for the 5-star review! We're delighted to hear that you experienced great service and great communication. Keeping our customers informed and providing reliable support are top priorities for our team, so it's wonderful to know that stood out to you. We appreciate you taking the time to share your feedback. Thank you for choosing us, Christina. We look forward to continuing to serve your energy needs in the future. Published on September 09, 2026
Love the service
Response: Hi Brandon, Thank you for the 5-star review! We're glad to hear that you love the service. Providing a simple, reliable experience for our customers is our goal, so it's wonderful to know we've earned your positive feedback. We truly appreciate your support and thank you for taking the time to share your experience. Thank you for choosing us, Brandon. We look forward to continuing to serve your energy needs. Published on September 09, 2026
It was quick and easy to make the payment
Response: Hi Janie, Thank you for taking the time to share your 5-star review. We're delighted to hear that making your payment was quick and easy. Providing a simple and convenient experience is important to us, and it's great to know we met your expectations. If there's ever anything we can assist you with, please feel free to contact our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for choosing us. We appreciate your feedback and look forward to serving you again. Published on August 31, 2026
Thanks for you attetion
Response: Hi Egda, Thank you for your 5-star review! We're happy to hear that you were pleased with the attention and service you received. Providing excellent customer support is very important to us, and we're grateful for your kind words. Thank you for choosing Payless Power and for taking the time to share your feedback. The Payless Power Team ⚡💙 Published on August 28, 2026
I have been a customer for years now.. very satisfied with my service
Response: Hi Jose, Thank you for your 5-star review! We're honored to have had you as a customer for so many years. It's wonderful to hear that you continue to be very satisfied with your service. Your loyalty and trust mean a great deal to us, and we truly appreciate your continued support. Thank you for choosing Payless Power. We look forward to serving you for many more years to come! Published on August 28, 2026
great performance
Response: Thank you, Alexander, for taking the time to leave a review. We're glad to hear you had a great experience and that our team delivered the level of performance you expected. Feedback like yours is encouraging and helps reinforce our commitment to providing reliable, efficient service. We appreciate your support and look forward to assisting you again whenever you need us. Published on August 27, 2026
Great easy service
Response: Thank you, Sumetria, for taking the time to share your feedback. We're delighted to hear that you found our service great and easy to use. Providing a simple, convenient experience is something our team works hard to deliver, and it's wonderful to know that reflected in your experience. We appreciate your support and look forward to serving you again in the future! Published on August 27, 2026
Love this company highly recommend
Response: Hi Lindsey, Thank you for the 5-star review! We're thrilled to hear that you love our company and appreciate your recommendation. Feedback like yours means a lot to our team and motivates us to continue providing a great experience for our customers. If you ever have questions or need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for being a valued customer, Lindsey! Published on August 24, 2026
i really like this company and happy with it
Response: Hi Laura, Thank you for the 5-star review and for sharing your experience. We're delighted to hear that you really like our company and are happy with the service you're receiving. Feedback like yours lets us know we're providing the kind of experience our customers value and appreciate. If you ever have questions about your account or need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for being a valued customer, Laura! Published on August 24, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.