Payless Power Reviews
Read reviews from Payless Power customers
I HAVE NO COMPLAINTS.. IVE BEEN HAVING THEM FOR YEARS. I LOVE THEM!! GREAT CUSTOMER SERVICE!
Response: Hi Lisa, Thank you so much for sharing your experience! It’s wonderful to hear that you’ve been with us for years and that our customer service continues to meet your expectations. Your loyalty means a lot, and knowing that you love what we provide motivates us to keep delivering the same level of care and quality you’ve come to expect. Published on December 04, 2025
Customer service is amazing!
Response: Hi Jana, Thank you for sharing your experience with us! It’s wonderful to hear that our customer service team made such a positive impression. We truly value your feedback because it helps us understand what’s working well and continue delivering the level of care you deserve. Published on December 04, 2025
Yes good company
Response: Hi Keandre, Thank you for sharing your thoughts with us! It’s great to hear that you see us as a good company—that means a lot. We truly value your perspective and are always looking for ways to make your experience even better. Published on December 03, 2025
Quick service and efficient solution to energy problems
Response: Hi Oscar, Thank you for sharing your experience with us! It’s great to hear that the service felt quick and the solution addressed your energy concerns effectively. Your feedback highlights what matters most—efficiency and reliability—and we’re glad we could deliver that for you. Published on December 03, 2025
I’ve been pretty please with our service and turn around time.
Response: Hi Quanasier, Thank you for sharing your thoughts with us! It’s great to hear that you’ve been pretty pleased with the service and turnaround time—that’s exactly what we aim for. Your feedback helps us understand what’s working well, and we’ll continue focusing on maintaining that level of efficiency for you. Published on December 01, 2025
Thanks Thanks Thanks
Response: Hi Mohammed, Thank you so much for sharing your feedback with us! It’s great to hear that your experience left such a positive impression. We truly value customers like you who take the time to let us know when things go well. Your comments motivate our team to keep delivering the level of service you deserve. Published on December 01, 2025
Super simple to make a payment and check my balance.
Response: Hi Tracy, Thank you for sharing your experience! It’s great to hear that making a payment and checking your balance was simple for you. We work hard to make these processes as straightforward as possible, so your feedback confirms we’re on the right track. Published on November 26, 2025
Great experience the customer service representative was very helpful and also patient.
Response: Hi Nicolas, Thank you for sharing your experience! It’s great to hear that our representative was both helpful and patient—that’s exactly the kind of support we strive to provide. Your feedback shows us we’re on the right track, and it motivates us to keep delivering that level of care. Published on November 25, 2025
Very good company
Response: Hi Mohammadou, Thank you for sharing your thoughts! It’s great to hear that you consider us a very good company. Your feedback means a lot because it shows we’re on the right track in delivering the experience our customers expect. Published on November 25, 2025
Easy. Simple. Straight forward. No complaints. It just works
Response: Hi Matthew, Thank you for sharing your experience! It’s great to hear that the process felt easy, simple, and straightforward for you. We work hard to make things seamless, so knowing it “just works” means a lot to us. Published on November 24, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
