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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Muy bueno y practice excellent servicio
Response: Hola Javier, ¡Muchas gracias por tu reseña y por otorgarnos una calificación de 5 estrellas! Nos alegra saber que consideraste nuestro servicio "muy bueno" y que recibiste una atención excelente. Comentarios como el tuyo son una gran motivación para nuestro equipo y nos confirman que estamos brindando la experiencia de calidad que buscamos para cada cliente. Seguiremos trabajando con el mismo compromiso para ofrecer un servicio amable, eficiente y profesional en cada interacción. Gracias nuevamente por tu confianza y por compartir tu experiencia, Javier. ¡Esperamos poder atenderte nuevamente pronto! Published on August 12, 2026
Thank you so much
Response: Hi Jose, Thank you for your 5-star review! We truly appreciate you taking a moment to share your experience. It's wonderful to know that our team was able to provide the service and support you were looking for. Your feedback motivates us to continue delivering the best possible experience for our customers. If there's ever anything you need, we're here to help. Thank you again for choosing us, Jose! Published on August 11, 2026
Great service I will recommend
Response: Hi Chauntee, Thank you for taking the time to share your 5-star review! We're delighted to hear that you had a great service experience and that you would recommend us to others. Your feedback lets us know that our team's commitment to supporting our customers is making a positive difference. We appreciate your recommendation and look forward to continuing to provide the dependable service you can count on. Thank you for choosing us, Chauntee! Published on August 11, 2026
They have the best service and are very easy to work with. Thank yall for always being there for the customer!
Response: Hi Anahi, Thank you for sharing your experience and for the 5-star review! We’re delighted to hear that you’ve found our team easy to work with and that our service has consistently met your expectations. Knowing that you feel supported and valued as a customer means a great deal to us. We appreciate your trust and loyalty, and we look forward to continuing to provide the reliable service and support you deserve. Thank you for choosing us, Anahi! Published on August 11, 2026
Great service we have used for 8 yrs now.
Response: Hi Amanda, Thank you for your continued trust and support over the past 8 years. We're delighted to hear that you've had a great service experience with us, and we truly value the loyalty you've shown throughout the years. We understand how important dependable service is, and it's wonderful to know we've been able to meet your expectations over such a long period. Feedback like yours encourages our team to keep delivering the quality and reliability our customers deserve. Thank you again for being part of our community, Amanda. We look forward to serving you for many more years to come! Published on August 07, 2026
Ready to get this started looking forward to fair electric
Response: Hi Kelisha, Thank you for sharing your excitement about getting started. It's great to hear that you're looking forward to fair electric service, and we appreciate the opportunity to be part of that journey with you. We understand how important fair pricing, reliable service, and clear communication are when choosing an electric provider. Our team is committed to delivering a positive experience and making the process as smooth as possible from the very beginning. If you have any questions along the way, we're here to help and ensure you have the information you need to make the most of your service. We look forward to serving you, Kelisha! Published on August 07, 2026
Always restore my power ASAP!
Response: Hi Yoslim, Thank you for your review! We're glad to hear that your power is consistently restored as quickly as possible when needed. We understand how important reliable service and prompt reconnections are, and it's great to know we've been able to meet your expectations. We appreciate your support and look forward to continuing to provide the dependable service you can count on. Thanks for choosing us, Yoslim! Published on August 06, 2026
Great help and really easy to work with
Response: Hi Miguel, Thank you for your review! We're glad to hear that you found our team helpful and easy to work with. Providing a simple, straightforward experience is important to us, and it's great to know we delivered that for you. We appreciate your support and look forward to continuing to serve your electricity needs. Thanks again, Miguel! Published on August 06, 2026
Love the ease and simplicity of this pay-as-you-go model at Payless that does not requires a contract or the Early Termination Fees residential utility power contracts often entail. This is great choice for “short-term” residential electricity needs.
Response: Hi Clifford, Thank you for sharing your experience! We're delighted to hear you're enjoying the ease and simplicity of our pay-as-you-go service. It's great to know that the flexibility of no contract and no early termination fees has made Payless Power a good fit for your needs. We appreciate your recognition of how well this option works for short-term residential electricity needs, and we're committed to continuing to provide convenient, reliable service. Thank you for choosing us, Clifford! Published on August 06, 2026
They will help you keep the power on lol
Response: Hi Anthony, Thank you for the great review! We're happy to hear you've had a positive experience with our service. Keeping the power on and providing dependable support when our customers need it most is exactly what we strive for. We appreciate you choosing us and look forward to continuing to serve your energy needs. Thanks again, Anthony! Published on August 06, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.