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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Amazing service
Response: Thank you Cathryn for being an amazing customer! Published on November 15, 2024
Gets expensive, bit is convenient
Response: Hi Christopher, We will be more than happy to provide you tips on how to save on electricity. Just give us a call at 888-963-9363 for further assistance. Published on November 15, 2024
Best customer service
Response: Thank you for rating Payless Power! Published on November 15, 2024
Great service way easier to control my electricity bill
Response: Thank you for being a great customer! Published on November 15, 2024
Easy and convenient
Response: Thank you Martha for the feedback it's greatly appreciated! Published on November 15, 2024
Very well service
Response: Thank you for the 5 star review! Published on November 15, 2024
Easy and convenient but there are small glitches but nothing major. I love the option for more time when I need an extension for payment.
Response: Thank you Denise for the feedback. We are happy to know the extensions we offer are a help to you! Published on November 15, 2024
Always very helpful, patient, courteous, & very affordable!!! Thank you for making life easier, in a complicated world!!!! Plus have NO issues reaching a live person when in need of help extending bill or switching my service location!!! So happy to be part of the Payless power family!!!! Thank you for All Your Hard Work & for Having Your Customers Backs!!!!! 💙
Response: Autumn, thank you so much for taking the time to provide feedback on your service experience! Thank you very much for the kind words. We truly aim as high as possible to do right by our customers Published on November 15, 2024
I’m happy with my service
Response: Thank you James for the 5 star review! Published on November 15, 2024
Great company I really like it
Response: Thank you Angelica for being a great customer! Published on November 15, 2024
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
