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Payless Power Reviews

Read reviews from Payless Power customers

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Easy setup, no hassle easy process

Response: Thank you for rating Payless Power! Published on January 16, 2025

There are snow currents

Response: Thank you For the 5 star review! Published on November 26, 2024

Great To Use .. Very Convenient

Response: Thank you Justin for being a great customer! Published on November 15, 2024

I was able to get Payless power immediately when I really needed it.

Response: Glad we can get your service started as soon as possible! Published on November 15, 2024

I’m satisfied with it,but only thing is that they didn’t made me an extension how sad

Response: Hi Martha, We understand you requested an extension and it was not granted. Please be sure when requesting an extension it is the same day the available balance becomes negative. In order to have to have the extension applied please request before noon to avoid disconnection. For any questions or concerns please call us at 888-963-9363. Published on November 15, 2024

I love this light company it helps me out a lot thank you

Response: Thank you so much Michael for the awesome feedback, it's greatly appreciated! Published on November 15, 2024

Payless power in my opinion is a very good company to use. I have found every aspect of the company from Billing to Customer Service very easy to navigate. Their rates are reasonable and offer assistance if you find yourself in a financial situation. Unlike other providers they try to help you keep your power on in anyway they can. They are a highly recommendable.

Response: Thank you for rating us! We are proud to meet your expectations. Published on November 15, 2024

So far so good! I love how they keep you updated every day on the balance and it makes it much easier for me to keep up. Website is so easy to use! Happy to have found paylesspower!

Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on November 15, 2024

I like the company .. I like paying before I use it .

Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on November 15, 2024

Great service, reliable and understanding!

Response: Thank you for being a great customer! Published on November 15, 2024

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023