Payless Power Reviews
Read reviews from Payless Power customers
Very bad. Nobody answer the call. Minimum payment, and fee charge for each payment. You have to pay a lot of extra.
Response: Hello and thank you for your comments. You’ve stated that you are unhappy due to wait times as well as the minimum usage fee. There are understandable concerns .Please note that after reviewing your account we do see that could save money by enrolling in a fixed rate product which comes with a cheaper rate . You can also make smaller payments and avoid the minimum usage fee by enrolling in autopay. Please call us at 888 963 9363 for more details. Published on July 27, 2022
You turned my lights off as soon as I paid the bill and my account was still positive.
Response: Hello- Your review states that you made a payment but your power was disconnected anyway even though you had a positive balance. This is something that would concern anyone . A review of your account shows that the disconnection was submitted before the payment posted and was completed right at that time. A reconnection was immediately generated and completed about an hour later. A supervisor will call you to learn more about your experience and to go over the sequence of events. Thank you for your patience. 888 963 9363. Published on July 27, 2022
Good job. Very happy.
Response: Thank you so much for the feedback it's greatly appreciated! Published on July 26, 2022
Great service I recommend this plan to anyone
Response: Thank you so much for being a great customer! Published on July 26, 2022
Go ahead try them out
Response: Thank you for rating Payless Power! Published on July 26, 2022
Great service thank you
Response: Thank you for being a great customer! Published on July 26, 2022
Good job. Thank you
Response: Thank you for the 5 star review! Published on July 26, 2022
Very user friendly site!!
Response: Glad we can make the online portal easy as possible! Published on July 26, 2022
Pretty easy to set up the service
Response: Thank you Carlos for sharing your service experience! Published on July 26, 2022
Thanks for the service
Response: Thank you for being a great customer! Published on July 26, 2022
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
