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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great company to get electric from. Everything is fast pace from the beginning. They’re very reliable and helpful if need be. And honestly the convenience of paying ahead is so much better than getting a bill because I just paid what I can and if I don’t have $100 I can put on 20 and get me through the week and if I forget they send me notifications so let me know and they don’t shut my power off. They give me small extensions for a day or two without even having to contact them by far of the most beautiful way to pay bills.
Response: Hi Tracy, Your review really captures how important flexibility, reliability, and convenience are when it comes to managing your electricity, and it’s great to hear how well those features are working for you. Being able to pay at your own pace, receive helpful reminders, and have that added breathing room with extensions can make a big difference in day-to-day life. It’s awesome to know that the experience has been smooth from the start and that you’ve found both the service and support team helpful when needed. Feedback like yours highlights exactly what we strive to provide for every customer. Thank you for your thoughtful comments and your 5-star rating, it truly means a lot. If there’s ever anything more we can assist with, we’re always here for you. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on June 25, 2026
Very nice services.
Response: Hi Keydy, Thank you for sharing your feedback hearing that you’ve had a very nice experience with our services is wonderful to see. It’s important that every interaction feels positive and meets your expectations, and your review reflects that. Your 5-star rating is truly appreciated, and it motivates us to continue delivering the quality service you enjoy. If there’s anything more we can do for you or if you ever have questions, we’re here to help. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on June 25, 2026
Easy to use for a new customer
Response: Hi Andrea, It’s great to hear that your experience as a new customer has been easy and straightforward. Getting started should feel simple and intuitive, so your feedback really highlights that we’re on the right track. We appreciate you taking the time to share your thoughts and your 5-star rating it means a lot to us. As you continue using our services, we’re here to make sure everything stays just as smooth for you. If you ever need assistance or have questions, we’re ready to help. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on June 25, 2026
Best out there love them so much
Response: Hi Jose, Reading your review really stands out hearing that you see us as the best and that you love what we do means a great deal. That kind of feedback reflects the experience we work hard to deliver, and it’s exciting to know we’re meeting that mark for you. We truly value your support and your 5-star rating, and we’re committed to continuing to provide the level of service you enjoy. If there’s ever anything you’d like to share or if you need assistance, we’re always here to help. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on June 25, 2026
This sight is very convenient
Response: Hi Rose, Thank you for taking the time to share your feedback and for highlighting how convenient you find the site. It’s great to hear that your experience has been seamless and easy to use, that’s exactly what we aim to provide. Your 5-star rating truly means a lot, and we appreciate you choosing us. If there’s ever anything more we can do to support you or enhance your experience even further, we’re here to help. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on June 25, 2026
No problems always easy to pay
Response: Hi Christine, Thank you for sharing your experience and for the 5-star rating! It’s great to hear that everything has been smooth and that making payments has been easy for you that’s exactly the kind of convenience we aim to provide. We appreciate you highlighting how seamless the process has been, and your feedback lets us know we’re on the right track. Our team works hard to keep things simple and reliable, so it’s rewarding to see that reflected in your experience. If there’s ever anything else you need or any way we can continue to support you, we’re here to help. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on June 24, 2026
Great service , customer friendly
Response: Hi Tosan, Thank you for sharing your kind words and for the 5-star review! It’s wonderful to hear that you experienced great service and found our team to be customer friendly. Your feedback truly highlights what we strive to deliver every day. We’re glad you had a positive experience, and we’ll be sure to pass along your comments to the team they’ll appreciate the recognition. If there’s ever anything more we can do to support you, we’d love to help. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Thanks again for choosing us, we look forward to serving you again! Published on June 24, 2026
Great service. Quick and easy
Response: Hi Richard, thank you for taking a moment to share your experience. It’s great to hear that the service felt quick and easy. That’s exactly what we aim to deliver every time. Your feedback helps reinforce what we’re doing right and keeps our team motivated to maintain that level of efficiency and convenience. If there’s ever anything more we can assist you with or if you have ideas on how we can make things even better, we’d love to hear from you. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on June 24, 2026
I have been with Payless Power for quite some time and always have an excellent experience no matter what
Response: Hi Michelle Torrez, Thank you for your thoughtful review and for being a long-time customer. Hearing that you consistently have an excellent experience no matter what really highlights the reliability and service our team aims to provide every day. Your loyalty and continued trust mean a great deal, and it’s encouraging to know we’re meeting your expectations over time. We remain committed to maintaining that level of service and making sure every interaction continues to be just as positive. If there’s ever anything more we can do to support you or enhance your experience, we’re here and ready to help. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday 9:00 AM to 5:00 PM. Published on June 23, 2026
Good sevice excellent
Response: Hi Paola, Thank you for sharing your feedback! It’s wonderful to hear that you’re having a great experience and finding our service excellent. Your support and recognition truly mean a lot, and we’re glad to know we’re meeting your expectations. We’re committed to continuing to provide reliable and high-quality service every step of the way. If there’s ever anything more we can do to enhance your experience, our team is here for you (please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday 9:00 AM to 5:00 PM). We appreciate you being part of our community! Published on June 23, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
