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Payless Power Reviews

Read reviews from Payless Power customers

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Easiest and best light company i have ever had. Ive been a customer almost 4yrs now.

Response: Hi Heather, It’s great to hear that your experience has been so easy and positive, especially over nearly four years with us. That kind of long-term trust means a lot, and it’s wonderful to know we’ve been able to deliver the level of service you expect. We’ll keep focusing on making things just as simple and reliable moving forward. If there’s ever anything you’d like to explore or improve, we’re always here for you. Thanks so much for sharing your experience! Published on June 26, 2026

I like Payless power

Response: Hi Anna, thank you for sharing your feedback and for the 5-star rating—we really appreciate it. It’s great to hear that you like Payless Power and that your experience has been a positive one. We understand how important it is to have a service that feels simple and reliable, and your comment lets us know we’re delivering on that for you. Our team is committed to keeping things easy and consistent so you can continue to feel confident in your choice. Thanks again, Anna—we’re glad to have you with us! Published on June 26, 2026

This system is the best I’m happy I chose u guys

Response: Hi Rosalinda, We’re so glad to hear how happy you are with your system and your decision to choose us! It’s wonderful feedback like yours that lets us know we’re delivering the experience our customers are looking for. If there’s ever anything you need or any way we can make your experience even better, we’re always here to help. Thanks again for taking the time to share your thoughts—we truly appreciate it! Published on June 26, 2026

Easy to pay and it is very easy for you to get a extension.

Response: Hi Lionel, thanks for sharing your feedback and for the 5-star rating—we really appreciate it. It’s great to hear that making payments is easy and that accessing an extension when needed has been a smooth process for you. We understand how important flexibility and simplicity are when managing your account, and your experience shows those features are making a real difference. Our goal is to keep things straightforward and accessible so you can stay in control without added stress. Thanks again, Lionel—we’re glad those options are working well for you! Published on June 26, 2026

I’ve been using your services for years and never have any issues. I highly recommend y’all

Response: Hi Kimberly, thank you so much for your kind words and for being with us for so many years—we truly appreciate your loyalty. It’s great to hear that your experience has been consistently smooth and issue-free. We know how important it is to have a dependable service you can count on, and your recommendation shows that trust has been built over time. That kind of long-term confidence means a lot to our team. We’ll keep working to maintain that level of reliability and simplicity you’ve come to expect. Thanks again, Kimberly, for your support and for recommending us to others! Published on June 26, 2026

Excelente muy fácilmente

Response: Hola Perla, Muchas gracias por compartir tu experiencia. Nos encanta saber que todo fue “excelente” y que el proceso te resultó muy fácil; eso es exactamente lo que buscamos ofrecer en cada interacción. Tus comentarios son muy valiosos y nos motivan a seguir mejorando para mantener esa facilidad y calidad que destacas. Si en algún momento deseas explorar más servicios o necesitas apoyo adicional, estamos aquí para ayudarte y hacer que todo siga siendo igual de sencillo. ¡Será un gusto atenderte nuevamente! Published on June 26, 2026

I like knowing how much I have in reserve.

Response: Hi Steve, thanks for sharing your feedback and for the 5-star rating—we appreciate it. It’s great to hear that knowing how much you have in reserve is something you value. Having that level of visibility can make managing your account feel more straightforward and in control. We understand how important it is to stay aware of your balance, and your comment shows that clarity is making a positive difference in your experience. Our goal is to keep providing tools and information that help you stay on top of things with confidence. Thanks again, Steve—we’re glad that feature is working well for you! Published on June 26, 2026

I love ya!! Ya have made my financial life so much easier to budget on. I’m always bragging to friends and relatives about how cheap my electric bill is, and I wouldn’t have it any other way, Thanks a million Payless power!!

Response: Hi Victoria, thank you so much for sharing your experience and for the amazing 5-star review—we love the energy! It’s great to hear how much easier budgeting has become for you and that our service is making a real difference in your financial routine. We understand how important it is to stay on top of your expenses, and hearing that you’re confidently sharing your experience with friends and family really shows that the value is coming through clearly. That kind of trust and enthusiasm means a lot to us. We’re committed to continuing to provide a service that keeps things simple, affordable, and reliable for you every day. Thanks again, Victoria—we’re proud to have you as part of the Payless Power community! Published on June 26, 2026

Good company, many times they add money to my account for being a good customer.

Response: Hi Brian, Thank you for sharing your experience and for the 5-star review! It’s great to hear that you’ve noticed those extra account credits and that they’ve made a positive impact for you. We value loyal customers like you, and it’s important to us that your continued trust is recognized in meaningful ways. We’re glad those added benefits have stood out and contributed to your satisfaction with our service. We’ll keep looking for more ways to reward your loyalty and make your experience even better. Thanks again for being such a valued customer! Published on June 26, 2026

Eh estado muy satisfecha con el servicio de Payless Power. Gracias

Response: Hola Zaida, muchas gracias por compartir tu experiencia y por tu calificación de 5 estrellas. Nos alegra saber que te has sentido muy satisfecha con el servicio de Payless Power—comentarios como el tuyo reflejan que estamos cumpliendo con lo que nuestros clientes esperan. Entendemos lo importante que es contar con un servicio confiable y fácil de usar en el día a día, y tu opinión nos confirma que vamos por buen camino. Seguiremos esforzándonos para mantener esta calidad y brindarte siempre una experiencia positiva. Gracias nuevamente por tu confianza, Zaida. ¡Nos da mucho gusto tenerte con nosotros! Published on June 26, 2026

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.