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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
So far so good really helping me with budgeting my funds
Response: Hi Eternity, Thank you for sharing your experience! It’s great to hear that things are going well and that the support you're receiving is helping you stay on track with budgeting. Managing finances can be challenging, so knowing that you're finding value in the process really matters. Published on September 19, 2025
I just love the service it helpse out alot
Response: Hi Raymon, Thank you so much for sharing your experience! It’s great to hear that the service has been a big help to you. We’re always listening to feedback like yours to understand what’s working well and how we can continue to support you even better. Your appreciation means a lot to our team, and we’re committed to making sure your experience stays just as positive moving forward. Published on September 18, 2025
Love the ease of use and daily updates, makes it very seamless to use
Response: Hi Quinn, Thank you for sharing your experience! It’s great to hear that the ease of use and daily updates are making things seamless for you. We designed the platform with simplicity and consistency in mind, so knowing it’s working well for you really reinforces that goal. Published on September 18, 2025
It is expensive but it’s good it u need it and can’t afford to put a deposit down.
Response: Hi Dachya, Thank you for sharing your thoughts. We understand that affordability is a key concern, especially when upfront deposits aren’t an option. It’s great to hear that our service was able to meet your needs in that situation. We strive to offer competitive rates that reflect the value and flexibility our customers are looking for. If you're ever curious about how our pricing compares, you can explore other providers at PowerToChoose.org — a helpful resource for reviewing options side by side. If you have any questions or need help navigating those choices, we’re here to support you! Published on September 17, 2025
Best electricity company I’ve had so far.
Response: Hi Hector, Thank you for sharing your experience! It’s great to hear that your time with us has been the best so far. We’re always listening to what matters most to our customers, and feedback like yours helps us stay focused on delivering reliable service and support. We understand how important it is to feel confident in your electricity provider, and we’re glad to know we’re meeting your expectations. Published on September 15, 2025
Great services and love the website easy to use
Response: Hi Ramiro, Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the services and finding the website easy to use. It’s great to know that the design and functionality are working well for you—that’s exactly what we aim for. Published on September 15, 2025
This was a very smooth process
Response: Hi Keshawn, Thank you for sharing your experience with us! It’s great to hear that the process felt smooth for you — that kind of feedback really matters. We’re always listening closely to what our customers say, and your comment reinforces the importance of making things easy and efficient from start to finish. It’s clear that a seamless experience makes a big difference, and we’re glad we could deliver that for you. Published on September 15, 2025
Super easy to use and always works great!!
Response: Hi Chyanne, Thank you so much for sharing your experience! It’s great to hear that the system has been super easy to use and consistently reliable for you. That kind of feedback really helps us understand what’s working well and where we’re making a difference. We’re always looking for ways to keep things smooth and intuitive, so knowing it’s meeting your expectations means a lot. Published on September 15, 2025
Great service, low rates and lasts a while!!!!!!!!!!!
Response: Hi Sativa, Thank you so much for sharing your experience! It’s great to hear that you’re enjoying the combination of great service, low rates, and long-lasting value — that’s exactly what we aim to deliver. We’re always listening for feedback like yours because it helps us understand what’s working well and where we can continue to grow. Published on September 15, 2025
Good job good job good job
Response: Hi Franqueshia, Thank you so much for your enthusiastic feedback—“Good job good job good job” truly made our day! We hear you loud and clear, and it means a lot to know that your experience stood out in such a positive way. Your words reflect the kind of service we strive to deliver every time, and it's incredibly rewarding to know we hit the mark for you. Published on September 15, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.