New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Amazingly easy to start service
Response: Hi Daniella, Thank you for sharing your experience! We’re thrilled to hear that starting service was amazingly easy for you. It’s always our goal to make things as smooth and straightforward as possible, and your feedback lets us know we’re on the right track. Published on September 12, 2025
User Friendly site
Response: Hi Celia, Thank you for sharing your experience with our site. It’s great to hear that you found it user-friendly — that kind of feedback means a lot to us. We understand how important it is for customers to navigate easily and confidently, and we’re always working to make that experience even smoother. Published on September 10, 2025
Very Happy with Your service.
Response: Hi Veronica, Thank you so much for sharing your experience with us! We’re truly glad to hear that you’re very happy with our service. It means a lot to know that what we’re doing is making a difference for you. We’re always listening to feedback like yours to understand what’s working well and how we can continue to deliver that same level of care every time. Published on September 10, 2025
Good with letting you pay off old balances by pennies on a dollar
Response: Hi Latisha, Thank you for sharing your experience! It’s great to hear that the flexibility in resolving past balances has made a difference for you. Many customers find that being able to settle accounts affordably helps them move forward with confidence, and we’re glad that’s been your experience too. We’re always working to make our services more accessible and supportive, and feedback like yours helps us continue improving. Published on September 10, 2025
Good with letting you pay off old balances by pennies on a dollar
Response: Hi Latisha, Thank you for sharing your experience! It’s great to hear that the flexibility in resolving past balances has made a difference for you. Many customers find that being able to settle accounts affordably helps them move forward with confidence, and we’re glad that’s been your experience too. We’re always working to make our services more accessible and supportive, and feedback like yours helps us continue improving. Published on September 10, 2025
Good service and good price
Response: Hi Miguel, Thank you for taking the time to share your experience! It’s great to hear that you found both the service and pricing to be good — that kind of feedback means a lot. We’re always listening to what our customers value most, and knowing that we delivered on both quality and affordability helps us continue to focus on what matters. Published on September 10, 2025
Its prestty gud service
Response: Hi Carlos, Thanks so much for sharing your thoughts! We’re glad to hear the service met your expectations and that you had a good experience with us. It means a lot to know we’re heading in the right direction. Published on September 10, 2025
It’s easy and safe burn service they notify you daily your balance
Response: Hi Luis, Thank you for sharing your experience! It’s great to hear that you’re finding the service easy to use and that the daily balance notifications are helpful. We understand how important it is to stay informed about your energy usage and costs, and we’re glad that feature is making a difference for you. We appreciate your feedback and are always looking for ways to improve clarity around our offerings. Published on September 03, 2025
Easy to maintain
Response: Hi Tanzania, Thank you for sharing your experience! It’s great to hear that you’ve found the product easy to maintain — that’s exactly the kind of convenience we aim to deliver. We understand how important it is for everyday items to fit seamlessly into your routine, and your feedback lets us know we’re on the right track. Published on September 02, 2025
Love it great service un the area in Pasadena Texas
Response: Hi Izabelle, Thank you so much for sharing your experience! It’s wonderful to hear that you’re loving the service in Pasadena, Texas. We’re always listening to what our customers have to say, and your feedback truly energizes our team. We understand how important it is to feel well taken care of, especially in your local area, and we’re glad we could deliver that for you. Your kind words help us continue to improve and stay focused on what matters most—providing great service where it counts. Published on September 02, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
