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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very easy setup and all around easy
Response: Hello Patsy, Thank you for sharing your feedback and for the 5-star review—we’re glad to hear that you found the setup process and overall experience easy. We understand how important it is to have a simple and convenient start, and it’s great to know that your experience has been smooth from beginning to end. Feedback like yours lets us know we’re providing the straightforward service our customers value. We’re committed to keeping things easy and accessible for you as you continue to manage your account. If you ever need assistance or have questions, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
So far after my recent move, it is still easy to make a payment. I love seeing my current balance and payments each and every day.
Response: Hello Burcie, Thank you for sharing your experience and for the 5-star review—we’re glad to hear that after your recent move, making payments remains easy and that you enjoy seeing your daily balance and payment updates. We recognize how important it is to stay informed and in control of your account, especially during a transition like moving. It’s great to know that the visibility and convenience of our system are helping make that process smoother for you. Our goal is to provide a seamless experience with simple payment options and real-time account information, and your feedback confirms we’re supporting you in the right way. If you ever need help or have questions about your account, our team is here to assist. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
NEW SYSTEM IS WORKING
Response: Hello Nita, Thank you for sharing your feedback—we’re glad to hear the new system is working well for you. We understand how important it is for updates and improvements to deliver a smooth and reliable experience, and it’s great to know the new system is meeting your expectations. Your feedback helps confirm that these changes are making a positive impact. We’re committed to continuing to enhance our services and provide a seamless experience for all our customers. If you ever have questions or need assistance, we’re here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Very quick and easy
Response: Hello Hailey, Thank you for sharing your feedback—we’re glad to hear that you found our service quick and easy. We understand how valuable it is to have a fast and straightforward experience when setting up and managing your electricity, and it’s great to know that our process is delivering that for you. Your feedback подтверждает that we’re meeting our goal of providing simple and efficient service. We’re committed to continuing to make things easy and convenient for you every step of the way. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
I am one of your customers, My name is Ademola Adediji, I want to relocate to another apartment on 6/13/26 ( 13th of June ) my present apartment is 15255 Gray Ridge dr, Tx 77082 and my new apartment is 28100 Tamaron parkway apartment 10214 Katy Tx 77494. , I want my electricity service transfer to my new apartment at Tamaron begin from that day 13th of June 2026 . I would be happy if I get a feedback before then sir/ma. Many thanks.
Response: Hello Ademola, Thank you for sharing your plans with us, and we appreciate you being a valued Payless Power customer. We understand how important it is to have your electricity service set up smoothly when transitioning to a new home. You’ve provided clear details regarding your move from 15255 Gray Ridge Dr, TX 77082 to 28100 Tamaron Parkway, Apt 10214, Katy, TX 77494 starting on June 13, 2026, and we appreciate you planning ahead. To ensure your service is transferred without interruption, our team will need to review your account and complete the move request. We recommend reaching out directly so we can secure your start date and confirm all details for your new address. For assistance, please contact us as soon as possible. You can also reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ We’re here to help make your move as seamless as possible and look forward to assisting you with your service transfer. Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Easy, efficient
Response: Hello Kitwana, Thank you for sharing your feedback and for the 5-star rating—we’re glad to hear that you found our service easy and efficient. We understand how important it is to have a simple and smooth experience when managing your electricity, and it’s great to know that our service is meeting that expectation for you. Your feedback reinforces our commitment to keeping things straightforward and convenient. If you ever have any questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Very grateful nice costumers great ligth service
Response: Hello Rosavelia, Thank you for sharing your kind feedback—we’re glad to hear that you’re enjoying the service and that our team has made a positive impression. We recognize how important it is to have both reliable electricity and helpful customer support, and it’s great to know that your experience reflects that. Your comments about our service and team mean a lot and help reinforce the value we aim to provide every day. We’re committed to continuing to deliver dependable service and a positive customer experience. If there’s ever anything you need or any questions you’d like to go over, we’re here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Muy bien exekente trabajo
Response: Hello Meybi, Thank you for your kind words and for taking the time to share your experience with us—we’re glad to know you found our service excellent. We recognize how important it is to provide reliable and high-quality support, and it’s great to see that reflected in your experience. Your feedback encourages us to continue delivering the level of service our customers expect and deserve. If you ever need assistance or have questions in the future, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Regards, Customer Care Published on June 11, 2026
Very accommodating but would like an alternative to extensions for those paying daily
Response: Hello Isaiah, Thank you for sharing your thoughtful feedback and for the 5-star rating—we’re glad to hear you’ve found our service accommodating. We understand your interest in having additional options beyond extensions, especially for customers who make daily payments. Your perspective is valuable, and we recognize how important flexibility can be when managing your account. Our goal is to provide convenient solutions that meet a variety of customer needs, and feedback like yours helps us continue improving our services. While extensions are currently one of the primary options available, we’re always looking at ways to enhance the customer experience and offer more flexibility. If you’d like to discuss your account or explore available options, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Reasonable keep you posted daily on usage and balance. Very convenient thank you
Response: Hello Octavia, Thank you for sharing your experience with us! We’re glad to hear that you find our service reasonable and convenient, and that the daily updates on your usage and balance are helpful. Our goal is to keep our customers informed and in control of their energy usage, so it’s great to know these features are making a positive difference for you. Your feedback lets us know we’re delivering the kind of service our customers value. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
