Payless Power Reviews
Read reviews from Payless Power customers
Is there a program to help pay electric bill? I am on fixed budget from Social Security check. I have been trying to use electricity the least possible and summer heat is on. I don’t know how much longer I can keep up with bill. I was paying 9.5 cents per kwt and with you is 14.5 cents per kwt aprox.
Response: Ms. De la Rosa- Thank you for your comments. Many Texas residents are in your same situation regardless of the electric company they use due to the wholesale cost of electricity and record temperatures. There are programs to help. You can call 211 on your cell phone for a list of programs and also visit texasutilityhelp.com . The State of Texas has received $50,000,000 from the federal government to aid low income households with their energy bills. A supervisor will contact you to discuss. 888 963 9363 Published on July 19, 2022
so far so good……………………………………………….
Response: Thank you for rating Payless Power! Published on July 19, 2022
I’ve had them for about 7 years . Easiest way to do your electricity. You see your balance daily . You can add money to your account easily before you get shut off . No extra expenses. If your living on a budget . It’s the best way . Only problem . No customer service representative.
Response: Ms Neal- Thank you for your feedback. A supervisor will reach out to assist and discuss your experience. Published on July 18, 2022
Never have had a connection fee, disappointed. But, if plan saves me the $77, will be with it. Not pleased yet with prepay, but will see. I prefer to pay for services rendered. Again, if saves me money, good. I will review my decision in 12 months.
Response: Hello- Thank you for the feedback it's greatly appreciated. The Initial payment is required as it's to start service & will go towards your usage. We look forward to having you as a new customer! Published on July 12, 2022
I like that company
Response: Thank you for rating Payless Power! Published on July 07, 2022
Thanks this was and easy process
Response: Thank you for rating us! We are proud to meet your expectations as we truly aim as high as possible to do right by our customers. Published on February 03, 2025
It was an Easy set up, hopefully this is a great company I can stay with
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 20, 2022
Let’s me know usage on a daily basis, so I can control usage better.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on May 14, 2022
Good fast will recommend
Response: Thank you for the feedback it's greatly appreciated! Published on April 14, 2022
So far so good.
Response: Thank you for rating Payless Power! Published on April 08, 2022
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
