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Payless Power Reviews

Read reviews from Payless Power customers

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It was easy to use.

Response: Happy we can make you service experience easy to use. Published on April 12, 2024

Pretty quick process

Response: Thank you Ashley for the feedback. Published on April 12, 2024

I like the series I just wish there were cool deals like free nights or something

Response: Thank you for the feedback it's greatly appreciated. Published on April 12, 2024

Fast service ok customer set everything ok aside if cutting my bill off for 3 dollars

Response: Thank you for the feedback we appreciate it. With services being prepaid the account is at risk is balance falls below $0.00. We do send daily messages advising balance and also recommend applying an extension if needed before noon to prevent disconnection. If you have any questions or concerns please call us at 888-963-9363. Published on April 12, 2024

Process is straight forward. I signed up for autopsy, but my account didn’t automatically recharge.

Response: Hello Michael, We look forward to having you as a new customer! Please be sure you do set up autopay to automatically recharge account. Published on March 27, 2024

I really like being able to choose how much to pay and not having to deal with a yearly contract. Also customer service is great.

Response: We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on March 15, 2024

The lady that helped me was knowledgeable and courteous . Pleasnt to deal with.

Response: Glad we can help you get your services started! We look forward to having you as a new customer! Published on March 15, 2024

Very easy to use system..thank you

Response: Thank you so much for choosing us to be your provider! Published on March 15, 2024

This is a great company I am enjoying the day to day updates on my electric bill and know where I’m at with my usage. Simple and easy I definitely recommend this company to anyone

Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 15, 2024

Yes I appreciate your set

Response: Thank you Don for the 5 star review! Published on March 15, 2024

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023