
Payless Power Reviews
Read reviews from Payless Power customers
I don’t want a pay as u go
Anne B.
in Dallas
Published on October 24, 2022
Response: Ms Bgoya- Your comments state that you do not want pay as you go service. Its not good to feel like you are stuck with an product that doesn’t work for you. However you can treat your plan like a post paid plan . Once you have completed your first month we can help you estimate what a month’s worth of charges might be so you can make single large monthly payments as you would if you had a post paid plan. We will also be adding post paid service at the beginning of the year and you are welcome to apply for approval as soon as it is available. Call us at 888 963 9363 for more details. Published on October 24, 2022
Th two daily emails are really annoying. I would prefer just being able to make a monthly deposit for cover a normal month’s energy use, and if use were more than normal, one email would suffice to add to my account balance. My husband and I just moved to Houston and have so many other issues to occupuy our computer and patience that we would like not to be spending our energies on excess emails that are not wanted.
Mary D.
in Houston
Published on October 20, 2022
Response: Mrs. De Stefano- Thank you for your feedback we will consider it when planning upgrades to our system. In the mean time , you can choose to only receive texts or emails instead of both. Please contact us at 888 963 9363 or via email through your customer portal to update your communication preferences. Published on October 20, 2022
Good system to work with.
Aria B.
in Houston
Published on October 13, 2022
Response: Thank you Aria for the feedback it's greatly appreciated! Published on October 13, 2022
I’m new to PayLess Power. I’ll reserve my experience for future encounters. However, the setup process & direct customer service from Ann was great! I’m a landlord and look forward to doing business with this provider. There’s easy usage for temporary services needed until new tenants move in.
Cheryl H.
in Lancaster
Published on October 04, 2022
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on October 04, 2022
Easy payment system
SANJIVKUMAR D.
in Sugar Land
Published on October 04, 2022
Response: Thank you so much for sharing your service experience! Published on October 04, 2022
Convenience and fast
Demetrice C.
in Dallas
Published on September 27, 2022
Response: Thank you so much for the feedback it's greatly appreciated! Published on September 27, 2022
Really provide a solution to any concerns
Adriana S.
in Wichita Falls
Published on September 12, 2022
Response: Thank you Adriana for sharing the feedback! Glad we can help! Published on September 12, 2022
very easy to use and clear on payment directions thanks
Jahkara S.
in Cypress
Published on September 09, 2022
Response: Thank you for sharing your service experience it's greatly appreciated! Published on September 09, 2022
lower rate to get 5 stars
William P.
in Houston
Published on September 03, 2022
Response: Thank you William for the feedback it's greatly appreciated! Published on September 03, 2022
It’s okay. I haven’t gotten to use it yet.
James W.
in Sweetwater
Published on August 29, 2022
Response: Thank you James, we look forward to having you as a new customer! Published on August 29, 2022
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.