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Payless Power Reviews

Read reviews from Payless Power customers

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Easy to use and very convenient!

Response: Thank you for the rating, we look forwards to providing you with more easy-to-use electricity services. Published on January 17, 2025

Easy and affordable

Response: Thank you for being a customer with us! Published on January 17, 2025

Very good service. Would recommend

Response: Thank you for being a Payless Power cuatomer! Published on January 17, 2025

satisfied with the service

Response: Thank you for the rating! Published on January 17, 2025

I am extremely satisfied with this electric company.

Response: Thank you for the rating! Published on January 17, 2025

It’s QUICK & REAL EASY. For me it’s better compared to guessing how much the light bill will be. More control here.

Response: Thank you for your rating, Jessica! We are glad to make tracking your billing and usage easier, especially when compared to other electricity providers. Published on January 17, 2025

To many text / email messages

Response: Hello Carmon, and thank you for the feedback! We can understand that you have concerns with the amount of notifications you're receiving, and would be happy to help you! Daily messaging is vital for our pre-paid customers, as they are billed on a daily basis. Because of this, we must update our customers daily with their balances, the usage consumed, and so on. You can elect to have only email or text alerts via the My Account portal under your settings. If you have any further concerns or questions, call us at 1-888-963-9363 Published on January 17, 2025

I never received a bill I couldn’t afford to pay. Made things so easy and making payments on the App was easy as well.

Response: Thank you for the rating, we're happy we can provide affordable electricity billing for our customers! Published on January 17, 2025

Simple and easy to use. Will be using again!

Response: Thank you for the rating, and thank you for using our services! Published on January 17, 2025

Everything has been great and smooth is comfort. We are very thankful to

Response: Thanks for the rating, and thank you for being a Payless Power customer! Published on January 17, 2025

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023