Payless Power Reviews
Read reviews from Payless Power customers
Easy to keep track of daily power usage. Straight forward, clear and simple billing process
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 06, 2024
Easy online payment
Response: Glad we can make it easy as possible! Published on March 06, 2024
Great and cheap company
Response: Thank you for being a great customer! Published on March 06, 2024
Very easy and convenient!!
Response: Thank you for the 5 star review! Published on January 08, 2024
Serivice is good
Response: Thank you Derrick for the feedback it's greatly appreciated! Published on January 08, 2024
It’s a very easy process
Response: Thank you Angel glad we can make your experience easy as possible. Published on January 08, 2024
Easy straightforward website to navigate. Clear frequent communications and updates regarding usage, account balances, payments etc. Great company.
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on January 04, 2024
Great fast and convenient
Response: Thank you for the feedback it's greatly appreciated! Published on September 19, 2023
There’s really only one thing I dislike and that’s the $5 charge for not adding $75 when adding money to my account. To clarify, the minimum amount you must add is $75 and if you only have $60 and you pay that, then $55 is add to your account and you’re charged $5 for not making the minimum payment. Otherwise I love it. I get constant notifications letting me know what my balance is and how many days I have left making it easy to budget for my next payment.
Response: Mr. Singleton- Thank you for your comments. The minimum usage fee can be impactful for same customers, but we do have a way to avoid it and make smaller payments. If you enroll in autopay n the system will allow you post payments as low as $40 with no fee. Just log on to your Payless Power My Account Portal to enroll or update autopay settings. 888 963 9363 Published on September 11, 2023
Very easy and convenient to you and understand especially for someone who barely understands electronics
Response: We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on August 29, 2023
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
