Payless Power Reviews
Read reviews from Payless Power customers
Like it how easy it is to pay my electric bill thank you
Response: Thank you Dustin for sharing your feedback! Published on March 28, 2023
Satisfying I’m happy
Response: Thank you so much for the feedback it's greatly appreciated! Published on March 28, 2023
Response: Thank you for rating Payless Power! Published on March 28, 2023
Response: Thank you for the 5 star review! Published on March 28, 2023
Response: Thank you for rating Payless Power! Published on March 28, 2023
The account portion of my service is awesome. The constant power outages and flickering is very NOT awesome!
Response: Mr. Martin- To recap you are stating that you experience frequent power outages and flickering. This is very serious and should be addressed immediately. As your Retail Electric Provider , Payless Power would not be involved in any repair issues. You should either contact an electrician if you own your residence or your landlord / property manager if you lease. You can also contact Oncor (888.313.6862) if you feel that objects are touching your power lines or if a lightning strike hit a power pole etc. Oncor is responsible for any issue up to the meter. If there is an electrical issue inside the home an electrician would need to inspect the home. Due to safety concerns, please refrain from attempting to repair electrical issues in your home unless you are a licensed electrician. Published on March 27, 2023
The worst company in the world. We rent 2k apartments. This company steals our money $400-500 per month. Even when we are not at home, they withdraw money from our balance of $10-15 per day. This mafia that robs people, let’s depreciate and go to court. This company has been stealing money for a very long time.
Response: Mr Krugliakov- You review states that you feel Payless Power is the worst company in the world and you are charged $15 per day even for days you are not home. You feel that money is stolen from you and you are thinking about going to court. It’s a very serious situation whenever a customer feels this way and daily billing can cause such reactions whenever there is a variation in the customer’s average daily usage. Luckily any information you need to dispel your concerns is available to you immediately through your MyAccount customer portal. This can be accessed through the daily messages that we send you. A review of your account shows a 3 day spike in your usage about a week ago. Your portal shows that the low temperatures on those days were in the 40s at night so this may have something to with it. In the portal, you will also find your monthly statements (these are also sent to you on the first day of the month. The statements for December, January, and February show that your total charges never exceeded $265 for a month. A supervisor will reach out to you to go over your billing. Also, please keep in mind that our billing runs 2 days in arrears so this may explain what you feel you are overcharged when you are not home. 888 963 9363 Published on March 27, 2023
service good also o recimended dlsjdj:$ scak nsv svmsm
Response: Thank you Ramon for rating Payless Power! Published on March 14, 2023
Best power service EVER!!!!!
Response: Thank you so much Tracey for the 5 star review! Published on March 14, 2023
Great company customer service and easy to make payments or speak to a representative. I would recommend to my friends and family.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on March 14, 2023
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
