It’s very easy
Response: Thank you for the 5 star review! Published on December 19, 2019
The online is easy an simple
Response: We're pleased to know you are satisfied with the online portal. Glad we can make your service experience easy as possible. Published on December 19, 2019
I set up my Internet today and they told me that my electricity will be turned on between 4 to 6 hours but it’s still not turned on and I’m at the six hour mark and I’m not able to contact anybody to get any answers.
Response: Thank you for commenting, We apologize for the inconvenience. A supervisor has contacted you to go over this matter. Published on December 19, 2019
Easy payment methods
Response: Glad you like the new and improved online portal making your payment process easy as possible! Published on December 19, 2019
Payless power is awesome
Response: Thank you Melinda for being an awesome customer! Published on December 19, 2019
Very easy and awesome
Response: Thank you Aaron for the feedback it's greatly appreciated! Published on December 19, 2019
When will my light be up and ready
Response: Thank you for commenting. For new service general time frame for connection is 4-6 hours. Please contact us if you have anymore questions or concerns. Published on December 19, 2019
Y’all have taken 80$ and 50$ out of my mothers account for her electricity and will not give it back when y’all didn’t put the money on the correct account. Ur customer service people refuse to help or give any information on what steps have been taken to resolve this issue. Will Not recommend your services to anyone.
Response: We apologize for the experience. We were unable to locate the account with the information provided in order to have a supervisor review this matter. Please contact us at 888-963-9363 so we can independently go over in detail. Published on December 17, 2019
How long till I get light
Response: Thank you for commenting. General time frame for new service is 4-6 hours. Please contact us at 888-963-9363 for anymore questions or concerns. Published on December 17, 2019
Great communication and love that it is pay as you go since this is for a a remodel. Rates are good
Response: Thank you Brooke for the feedback it's greatly appreciated. Glad we can provide you all the tools needed to make your service experience easy to use and manage! Published on December 17, 2019