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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Being charged with electricity when power outages occur four hours out the day
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. Please contact us at 888-963-9363. Published on December 26, 2019
I set up my Internet today and they told me that my electricity will be turned on between 4 to 6 hours but it’s still not turned on and I’m at the six hour mark and I’m not able to contact anybody to get any answers.
Response: Thank you for commenting, We apologize for the inconvenience. A supervisor has contacted you to go over this matter. Published on December 19, 2019
Es incomo estar pagando cada rato pero ..ya?que
Response: Muchas gracias por su commentario. Published on December 12, 2019
Kinda easy ????
Response: We hope you find the online portal easy to use. Thank you for rating Payless Power! Published on December 04, 2019
Out standing service the only thing it’s that they charge e the same even if I flip off all my breakers 🙁
Response: Thank you Jose for commenting. We will be more than happy to go over the billing so you can have an understanding. Also provide you the best way to save as turning off the breakers can cause estimations, but will soon be adjusted. Please contact us at 888-963-9363 to learn more. Published on December 02, 2019
So far so good.
Response: Thank you for rating Payless Power! Published on December 02, 2019
Y’all make me panic. I have only a refrigerator and on cold evenings a small space heater in a small mobile home. I’m on a fixed budget. I don’t understand how I go through $5 a day? I’m hardly home. Yet it seems you’re company has it’s straws in my account constantly sucking energy and money from me. I haven’t had an account for a month and I spent MORE than a regular company. Get real.
Response: Mr Sanchez- We apologize for the situation and any stress it may have caused. Last weeks record low temperatures have affected most customers throughout Texas. A supervisor is reaching out to you in an effort to explain your billing. Published on November 19, 2019
It’s ok for temporary kinda thing
Response: Thank you for your feedback it's greatly appreciated! Published on November 11, 2019
So far easy process flow
Response: Thank you Aiyana for your feedback it's greatly appreciated! Published on November 08, 2019
It’s a good company just need a better system to get notifications in a timely manner.
Response: Brittany, thank you for your feedback it's greatly appreciated! Published on November 06, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
