Payless Power Reviews

Read reviews from Payless Power customers

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I just started this prepaid thing so I’ll give 3 stars but the payment processing part is easy so far

Response: We look forward to providing your home service & we hope we meet your expectations. Published on January 03, 2020

Rates are high as hell but is convenient

Response: Thank you for your feedback it's greatly appreciated! Please contact us at 888-963-9363 to get tips on saving on your electricity! Published on January 02, 2020

No further comment

Response: Thank for rating Payless Power! Published on December 26, 2019

Being charged with electricity when power outages occur four hours out the day

Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. Please contact us at 888-963-9363. Published on December 26, 2019

I set up my Internet today and they told me that my electricity will be turned on between 4 to 6 hours but it’s still not turned on and I’m at the six hour mark and I’m not able to contact anybody to get any answers.

Response: Thank you for commenting, We apologize for the inconvenience. A supervisor has contacted you to go over this matter. Published on December 19, 2019

Es incomo estar pagando cada rato pero ..ya?que

Response: Muchas gracias por su commentario. Published on December 12, 2019

Kinda easy ????

Response: We hope you find the online portal easy to use. Thank you for rating Payless Power! Published on December 04, 2019

Out standing service the only thing it’s that they charge e the same even if I flip off all my breakers 🙁

Response: Thank you Jose for commenting. We will be more than happy to go over the billing so you can have an understanding. Also provide you the best way to save as turning off the breakers can cause estimations, but will soon be adjusted. Please contact us at 888-963-9363 to learn more. Published on December 02, 2019

So far so good.

Response: Thank you for rating Payless Power! Published on December 02, 2019

Y’all make me panic. I have only a refrigerator and on cold evenings a small space heater in a small mobile home. I’m on a fixed budget. I don’t understand how I go through $5 a day? I’m hardly home. Yet it seems you’re company has it’s straws in my account constantly sucking energy and money from me. I haven’t had an account for a month and I spent MORE than a regular company. Get real.

Response: Mr Sanchez- We apologize for the situation and any stress it may have caused. Last weeks record low temperatures have affected most customers throughout Texas. A supervisor is reaching out to you in an effort to explain your billing. Published on November 19, 2019

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.