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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Thanks Thanks Thanks
Response: Hi Mohammed, Thank you so much for sharing your feedback with us! It’s great to hear that your experience left such a positive impression. We truly value customers like you who take the time to let us know when things go well. Your comments motivate our team to keep delivering the level of service you deserve. Published on December 01, 2025
Super simple to make a payment and check my balance.
Response: Hi Tracy, Thank you for sharing your experience! It’s great to hear that making a payment and checking your balance was simple for you. We work hard to make these processes as straightforward as possible, so your feedback confirms we’re on the right track. Published on November 26, 2025
Great experience the customer service representative was very helpful and also patient.
Response: Hi Nicolas, Thank you for sharing your experience! It’s great to hear that our representative was both helpful and patient—that’s exactly the kind of support we strive to provide. Your feedback shows us we’re on the right track, and it motivates us to keep delivering that level of care. Published on November 25, 2025
Very good company
Response: Hi Mohammadou, Thank you for sharing your thoughts! It’s great to hear that you consider us a very good company. Your feedback means a lot because it shows we’re on the right track in delivering the experience our customers expect. Published on November 25, 2025
Easy. Simple. Straight forward. No complaints. It just works
Response: Hi Matthew, Thank you for sharing your experience! It’s great to hear that the process felt easy, simple, and straightforward for you. We work hard to make things seamless, so knowing it “just works” means a lot to us. Published on November 24, 2025
Great job I love it
Response: Hi Earnest, Thank you for sharing your thoughts with us! It’s great to hear that you had such a positive experience and that everything met your expectations. Your feedback means a lot because it shows us we’re delivering the quality and care our customers deserve. Published on November 20, 2025
Nice company and it was very easy to do online I love it
Response: Hi Andre, Thank you for sharing your experience! It’s great to hear that you found the process easy and convenient online—that’s exactly what we aim for. Your feedback reinforces that we’re on the right track, and it motivates us to keep improving. Published on November 20, 2025
Im new to this so hopefully it would be better
Response: Hi Natalia, Thank you for sharing your thoughts with us. Starting something new can feel uncertain, and it sounds like you’re hoping for an experience that truly meets your expectations. We appreciate you giving us the opportunity to show you what makes our service different. If there’s anything specific you’re looking for or any concerns you’d like us to address, we’re here to make sure your experience is smooth and positive. Please feel free to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM—we’re ready to help make this better for you. Published on November 20, 2025
Thanks u all r the best
Response: Hi Antwan, Thank you for sharing your feedback! It’s great to hear that our team made such a positive impression. We truly value your support and are committed to continuing that level of service every time you connect with us. Published on November 18, 2025
Great service and unbelievable experience
Response: Hi Daniel, Thank you for sharing your thoughts! It’s great to hear that the service and experience stood out to you. We truly value feedback like yours because it reinforces what matters most to our customers. Knowing that your experience was unbelievable motivates us to keep delivering that level of care every time. Published on November 17, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
