Payless Power Reviews
Read reviews from Payless Power customers
Best utility service
Response: Thank you for the rating! We're happy to be of service! Published on January 17, 2025
Great services!!!!! Would definitely recommend!!!!
Response: Thank you for your rating, and for spreading the word! Published on January 17, 2025
True to their word no complaints When I first started with them my Mukow my dog and I had just went 10 days with no power tried a competitor and they told me one price and wanted another so. ….. When I finally got my refund I went thru theses fine folk and I called to verify I was getting power that day and explained my situation and my power was on in 20 min
Response: Hi Michael, thanks for the praise! We are glad we could get you connected quickly! Published on January 17, 2025
Great company. I like the easy way to pay.
Response: Thank you for your rating! Published on January 17, 2025
I love this prepaid electricity easy to make the payments they email me to let me know I’m needing to pay soon. I love it
Response: Thanks for your rating, and for being a Payless Power customer! Published on January 17, 2025
I’ve only had the service for a month now but I haven’t had any issues at all. I love that I get daily messages letting me know how many days I have left before money has ran out. It’s gives me total and how much I’m using per day. Easy to pay and website easy to use. I recommend for someone who needs an on the go electric company for single family homes.
Response: Thanks for the rating, Ashley, we are pleased to hear you are enjoying the service! Published on January 17, 2025
The charges are outrageous! Never at home during the week only weekends and being charged as if I’m at home 24/7? Strongly thinking about switching for cheaper rates.
Response: Thank you for reaching out to us, Ashley. It's understandable that you're concerned about your daily charges and we'd be happy to assist. In regards to billing while you are away, you can review what exactly you're receiving charges for through the My Account Portal. For a closer look at consumption, smartmetertexas.com breaks down your usage into 15-minute increments, so you can always be sure when you're using power and at what times you see the most usage. If you have any further questions, please reach out to us at 1-888-963-9363. Published on January 17, 2025
I’m not going to give it a 3 or more on the stars because it says it’s cheap free nights n weekends but we will see once we get the first bill
Response: Thanks for reaching out regarding your concerns, Nikki. It's important that customers are informed of their plans and we would be happy to clear up any confusion. Payless Power neither offers nor advertises any plans with free nights and/or free weekends. If you have any questions about your electricity plan, you cam view your Electricity Facts Label and Terms of Service on the My Account Portal, or reach out to 1-888-963-9363 for a general overview of how your services work. Published on January 17, 2025
It’s cool it seems expensive
Response: Hello Jamie, thanks for contacting us. We understand you may have concerns with the cost and billing of your services, and we would be happy to assist you. Your billing can be reviewed in the My Account portal at paylesspower.com , with each day of billing having a breakdown available. For any further assistance, feel free to contact us at 1-888-963-9363 Published on January 17, 2025
Switched over my electricity 22 days ago and apparently they had the old address still going and my account went from 14.91 to less than 0 in a day and I’ve never use .ore than 5 dollars in electricity in a day in my whole life
Response: Thanks for reaching out to us about this, Conner. We understand that billing such as this may be cause for concern, which we are happy to discuss and resolve with you. A supervisor will be reaching out to you in regards to this issue Published on January 17, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
