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Payless Power Reviews

Read reviews from Payless Power customers

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I’m very surprised at the service and customer service that we’ve received! I’m very glad I chose Payless Power. It’s afford and manageable.

Response: Thank you for the high rating, and for choosing to be a Payless Power customer! Published on January 23, 2025

Love this company, great customer service and understanding. Thanks Payless power customer service team yall are amazing!!!

Response: Thank you for rating and reviewing Payless Power so highly, Jamie! Published on January 23, 2025

Love my service thank you ♥️♥️

Response: We appreciate the review, Linda! Thank you for being a Payless Power customer. Published on January 23, 2025

They get the service ready same day I requested, daily updates in your consumption rate which allow you to control it. You can monitor your status rate in the web page. Price is very acceptable.

Response: We appreciate the rating and the review, Rodrigo! Payless Power is happy to serve as your affordable and convenient electricity provider of choice. Published on January 23, 2025

I wish I could give this company zero stars! I do not have this company as my utility provider, nor do I plan to ever use them! This company withdrew money from my account and they refuse to let me talk to a supervisor or management when I call. Customer service is horrible!

Response: Hi April, and thank you for reaching out to us about this vital issue. We know there's major cause for concerns when it comes to unauthorized charges to your card, especially if you are not a customer with us. Unfortunately, since you do not have a Payless Power account, the only action that can be done is for you to report the fraudulent charges to both your bank and the authorities. Published on January 23, 2025

Nobody Has a negative review Sometimes 20 isn’t on the card to pay fully so a minimum could decrease.

Response: Thank you for leaving you rating and feedback, Bendria! We understand that there may not be times where you can make the minimum payment required, and we're more than happy to assist you! You can always see what payment assistance you are eligible for via the My Account Portal at paylesspower.com , or you can request additional assistance at 1-888-963-9363 Published on January 23, 2025

Best thing ever happened to me !

Response: Thank you for rating us, and choosing Payless Power for you electricity service needs! Published on January 23, 2025

Good way to manage money and not be hit with a big bill once a month.

Response: Thank you for rating us, and for choosing to be a Payless Power customer! Published on January 23, 2025

Easy and I like knowing how much I have used.

Response: Thank you for the rating! Published on January 23, 2025

Pay as I go in don’t know offers like this existed and my daily notifications let me know to balance my light usage as well. Highly recommend…

Response: Thank you for rating Payless Power, and for choosing us to provide you with convenient and affordable electricity services! Published on January 23, 2025

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.