Payless Power Reviews
Read reviews from Payless Power customers
They are great and dependable. I love the way it’s easy to pay and keep going.
Response: Thank you for your rating and your praise! Published on January 16, 2025
Honestly the worst to deal with. No representative on weekends to reach out to. My power was disconnected on Nov. 1 2024 1:54PM CST. I made a payment to bring my account into a positive standard at 2:28PM CST. I received a confirmation number (622266) via email of the payment. And was told that my service will be restored 2 hours from when I had made the payment. My power was not restored until 9:00AM CST. Nov. 2 2024. All of our food inside the fridge went bad. Clothes in the washer stopped causing them to have a terrible odor. Contacted Oncor from that time frame of my disconnection, about it since I could not get in touch with Payless Power. And the representative at Oncor had told me that Payless Power have not sent them any confirmation to restore my service. Happy to be moving on. There are way better options that also charges less cents per kilowatt. & to have a 4.5 rating is such a misrepresentation. Fabricated from possible bots or family & friends from this company.
Response: Hello Brian, and thank you for reaching out to us about this issue. We understand that this is a very concerning situation, especially when a sufficient reconnection payment was made to the account. Unfortunately, it seemed that the system did not automatically send a reconnection order, and instead we had to send one manually. We apologize for the inconvenience this has caused. Published on January 16, 2025
Been using Payless power for about a year Love it payments are always quick and easy service is always been excellent
Response: Thank you for the rating, we're happy to be of service! Published on January 16, 2025
I love this company
Response: Thanks for being a customer! Published on January 16, 2025
Over a year of service, and I find myself increasingly SURPRISED with their rates when I COMPARE recent hikes in RATES OF OTHER COMPANIES -to- PAYLESS POWER ‘s overall cost… and ease of payments is key to managing and realizing your energy consumption and needs. In the APP, you can view usage by days, months, hours, etc, and … CUSTOMER SERVICE is available to hold your place in line and CALL BACK during their hours of operation. Thanks! ✌
Response: Thank you for your ratings and your high praise, Valeria! We are grateful to have you as a customer! Published on January 16, 2025
It’s great and cheap
Response: Thank you for the rating and the praise! Published on January 16, 2025
Thank you for all that Payless power does.
Response: Thank you for being a customer, Natasha. Published on January 16, 2025
Affordable work great for on a budget
Response: Thank you for the rating and for being a customer. Published on January 16, 2025
Love it so far, makes it convenient to add as much as you need to keep service in.
Response: Thank you for the rating, and for your service. Published on January 16, 2025
Please my light consumption is high please
Response: Hi Abiola, thanks for contacting us about your consumption concerns. We would be more than happy to assist you over at 1-888-963-9363 Published on January 16, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
