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Payless Power Reviews

Read reviews from Payless Power customers

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Money and electricity don’t mix well

Response: Hi William , Thank you for your 3-star rating and for sharing your thoughts. We understand that managing electricity costs is an important part of every household budget, and value is something customers consider carefully. Your feedback is appreciated and helps us better understand our customers’ perspectives. We’re committed to providing transparent service and helpful tools that make it easier to monitor and manage energy usage. We appreciate you taking the time to leave a review and hope to continue serving you in the future. Published on July 07, 2026

I love how easy it is to pay and stay connected!

Response: Hi Sara, Thank you for your 4-star rating and for sharing your feedback. We're thrilled to hear that you love how easy it is to make payments and stay connected. We know convenience matters, and it's great to know our services are making things simpler for you. We truly appreciate your support and will continue working hard to provide an easy and reliable experience. We look forward to serving you again in the future! Published on July 07, 2026

Easy and efficient got my light turned on in less than an hour

Response: Hi Gabriela, Thank you for your 5-star rating and for sharing your experience. We're delighted to hear that the process was easy and efficient and that your lights were turned on in less than an hour. We understand how important it is to get service connected quickly, and it's great to know we were able to make that happen for you. We appreciate your feedback and will continue working hard to provide fast, reliable service for our customers. We look forward to serving you again in the future! Published on July 07, 2026

Money and electricity don’t mix well

Response: Hi William, Thank you for your 3-star rating and for sharing your thoughts. We understand that managing electricity costs is an important part of every household budget, and value is something customers consider carefully. Your feedback is appreciated and helps us better understand our customers' perspectives. We're committed to providing transparent service and helpful tools that make it easier to monitor and manage energy usage. We appreciate you taking the time to leave a review and hope to continue serving you in the future. Published on July 07, 2026

Great. Easy to process.

Response: Hi Fidel, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that you found the process easy and straightforward. We understand how important a simple and hassle-free experience is, and it's great to know we were able to deliver that for you. We truly appreciate your support and will continue working hard to provide convenient and reliable service. We look forward to serving you again in the future! Published on July 07, 2026

Love this company

Response: Hi Rachel, Thank you for your 5-star rating and for sharing your feedback. We're thrilled to hear that you love this company. Knowing that we've earned your trust and satisfaction means a great deal to our team. We truly appreciate your support and will continue working hard to provide the reliable service and positive experience you expect. We look forward to serving you again in the future! Published on July 07, 2026

Yggjgx hjjnbczzbkb kidding

Response: Hi Thomas, Thank you for your 5-star rating and for taking the time to leave a review. We're glad to receive your feedback and appreciate your support. Knowing our customers have a positive experience is important to us, and your rating lets us know we're on the right track. We value your support and will continue working hard to provide reliable service and a great customer experience. We look forward to serving you again in the future! Published on July 07, 2026

I love this company not planing to leave I was looking for a company for years and finally found the right one

Response: Hi Ismael, Thank you for the amazing 5-star review! We're honored to hear that after searching for the right company for years, you found what you were looking for with us. Building that kind of trust and confidence is exactly what we strive for every day. It's wonderful to know that your experience has been so positive that you plan to stay with us long term. We are committed to continuing to provide the reliable service, transparency, and support that earned your loyalty in the first place. Thank you for sharing your experience and for choosing us, Ismael. We truly appreciate your trust and look forward to serving you for many years to come! Published on July 06, 2026

It was easier than I thought to make a payment

Response: Hi Lawanda, Thank you for the 5-star review! We're so glad to hear that making a payment was easier than you expected. We understand how important it is to have a simple and hassle-free payment experience, and it's wonderful to know that the process worked smoothly for you. Our team is committed to keeping payments convenient and straightforward, so customers can manage their accounts with confidence. We appreciate you taking the time to share your experience and let others know about it. Thank you for choosing us, Lawanda! We look forward to continuing to serve you. Published on July 06, 2026

Easy auto pay- love daily usage text

Response: Hi Barbara, Thank you for the 5-star review! We're delighted to hear that you find the auto-pay process easy and that you're enjoying the daily usage text updates. Having convenient payment options and clear visibility into account activity is important, and it's great to know those features are adding value to your experience. We'll continue working to provide simple, transparent tools that help you stay informed and manage your account with confidence. Thank you for taking the time to share your feedback. We appreciate your support, Barbara, and look forward to continuing to serve you! Published on July 06, 2026

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.