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Payless Power Reviews

Read reviews from Payless Power customers

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Really good light company

Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 30, 2025

So far so good and the customer service experience was excellent both times I have called

Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. We truly aim as high as possible to do right by our customers Published on January 30, 2025

Convenient and easy it works well with my budget. I like seeing how much I’m spending and using daily with the text notifications.

Response: Thank you for your review! We're always pushing to provide excellent customer service to our customers. Published on January 29, 2025

Great plan straight forward on payments

Response: Thank you for your review, we appreciate your business. Published on January 29, 2025

This is a simple and straightforward process

Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 29, 2025

It’s convent to monitor the usage but some days when no one is home I do not understand how we use almost 3x the power as when we are off.

Response: Thank you for your review. Please contact us at 1-888-963-9363 so we can help you with your questions. Published on January 29, 2025

The process is ok but could be better

Response: Thank you for rating us! We are proud to know that we meet your expectations, and we are always looking to improve our service. Published on January 29, 2025

Excelente compañía, muy accesible para cualquier necesidad

Response: Gracias por sus comentarios, le agradecemos su negocio! Published on January 29, 2025

Very convenient. However, a 6 hour longer grace period wouldnt hurt anything.

Response: Thank you for your review, we appreciate your business. Published on January 29, 2025

payment options are convenient…especially the extensions and pay later loan

Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. We truly aim as high as possible to do right by our customers Published on January 29, 2025

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.