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Payless Power Reviews

Read reviews from Payless Power customers

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The service & online payment is good

Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 29, 2025

Payless power was a surprise that it cost less than some electric companies! Easy to use app and customer service is easy to contact.

Response: Thank you for rating us! We appreciate your loyalty. We are proud to know that we meet your expectations, and we are always looking to improve our service. Published on January 29, 2025

Quick and easy to use

Response: Thank you for rating us! We are proud to meet your expectations. Published on January 29, 2025

Very simple service

Response: Thank you for rating us! We are proud to meet your expectations. Published on January 29, 2025

đź‘Ťgood service but a little expensive $$

Response: Thank you for rating us! We appreciate your loyalty. Published on January 29, 2025

Would definitely recommend. Low rates and easy payment process.

Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 29, 2025

It was good they had a good technology I prefer my family service to use the electricity keep up the good work I love that about you you save alot of money

Response: Thank you for rating us! We appreciate your loyalty. We are proud to know that we meet your expectations, and we are always looking to improve our service. Published on January 29, 2025

Relatively smooth website and payment process. Sometimes the little menu that presents your plan options will display an option that you can’t actually click onto and enter into that plan right away, and that’s my only complaint. I love that yall send out text reminder to pay the balance that includes a link to the payment portal. It’s all the ease of an auto payment system but I can still track my energy use as I make the payments each month. Good company!

Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on January 29, 2025

I like paying for what I need in the future nit paying a bill that I don’t know how much it will be

Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 29, 2025

Been with Payless Powers for a long time. Had a few minor issues but the customer service team helped out alot.

Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on January 29, 2025

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023