Great in a bind.
Response: Thank you for being a great customer! Published on July 23, 2020
Very good affordable service. We recommend it to anyone. Thanks.
Response: Thank you so much for the feedback it's greatly appreciated! Published on July 23, 2020
Fast, friendly service. Website user friendly. Would definitely recommend Payless Power to friends.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 23, 2020
Yes is easy paying since we don’t have to leave your house or wait in line.
Response: Glad we can make your service experience easy and convenient as possible! Published on July 21, 2020
Best provider ever!
Response: Thank you Alexis for the awesome feedback! Published on July 21, 2020
No. Process was easy. I recommend nothing. Was easy.
Response: Thank you Berry for the feedback it's greatly appreciated! Published on July 21, 2020
My daily charge is every day higher , I started off paying 2.00 per day , now I am being charged a 10 .00 daily fee
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible Published on July 20, 2020
Super easy and flexible Great customer service when needing questions answered. Fast and friendly
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 20, 2020
Response: Thank you for rating Payless Power. Published on July 20, 2020
I wish i could give 0 stars . The worst company i have EVERY delt with. You get charged when youre not even using the electric. Like come on robbery and they’re so nonchalant about the issues. Im currently looking for another company and ill be sure to let others know about the robbery and how not to use this company. Its ridiculous!!!!
Response: Thank you for sharing your impressions . It appears that there is some confusion regarding the way the plan works. That’s not a good thing so allow us to explain. Under our plans the customer pays a daily fee that includes up to 17 KWH of electricity. If you exceed the 17 KWH included in the daily fee then our low KWH rate kicks in. Although we bill daily our average pricing is based on usage accrued over a month. Because of this ,our billing system will automatically perform a billing reconciliation at the end of the month in case you paid extra on some days but didn’t use at least 510 KWH during a 30 day billing cycle. If an account is disconnected for a full day the daily fee is also not charged at all. If you have very, very, low usage the plan may not be the best fit for you but if you are a below average user, average user or higher user the plan will work well. In fact with our plan the more power you use the more saving you experience. Please call us at 888 963 9363 and we’ll be happy to have a supervisor discuss this with you in detail. Published on July 17, 2020