New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
My phone number has changed 3183318593 New number
Response: Thank you for the 5 star review! Please contact us at 1-888-963-9363 to better assist you. Published on January 30, 2025
Awesome customer service great company
Response: Thank you for the 5 star review! Published on January 30, 2025
Good and quick i appreciate the quickness of the service all online with was great and fast
Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on January 30, 2025
Great rates and so easy to keep track of usage and make payments!
Response: We appreciate the high rating! Published on January 30, 2025
I love the service, its easy and hassel free. Payments are easy to set up when you on the go.
Response: Thank you for rating us! We are proud to meet your expectations Christie! Published on January 30, 2025
Easy payment method.
Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on January 30, 2025
Website is very easy to navigate, instruction and command so straightforward which allow for a very convenient and nerve relieving service experience (i kno alot of frustrated customer stories)
Response: Yleizah, thank you so much for rating and reviewing Payless Power! We're always pushing to provide excellent customer service to our customers. Published on January 30, 2025
Good service thank you
Response: Thank you for the 5 star review Mirian! Published on January 30, 2025
So great and give you daily usage updates to keep track of your use and when you need to make a payment! Best decision ive made so far. Thank you Payless Power
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 30, 2025
Excelente servicio mil gracias
Response: Muchas gracias por su commentario, y gracias por darnos 5 estrellas! Published on January 30, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.