Payless Power Reviews
Read reviews from Payless Power customers
They are not affordable don’t believe any of those four or five star reviews it’s probably their employees and family members outing for the company I’ve been getting charged 30-37.99 a day and this is ridiculous
Response: Hi Isaiah, Thank you for taking the time to share your experience. I hear your concern about the charges you’ve seen, and it makes sense that daily fees in the $30–$37.99 range would feel frustrating—especially if they didn’t match what you were expecting. Your feedback about affordability and the reviews you’ve come across is important, and I want to make sure you have clarity on what’s driving those amounts. I’d like to look into the specific charges on your account so we can pinpoint exactly where the daily rate is coming from and determine the best option to lower your cost moving forward. When you’re able, please reach out with your account details so we can review everything with you one‑on‑one and work toward a solution that makes more sense for your budget. We're here to help get this resolved. Published on February 02, 2026
The variable rate seems untrustworthy, why would there be a change of rate charge ?
Response: Hi Jose, thank you for sharing your thoughts about the variable rate. I hear your concern about it feeling untrustworthy, especially when the rate changes and it’s not immediately clear why. You deserve to feel fully informed about how your plan works. If you’d like, we can walk you through your recent rate trends and help you explore whether a fixed‑rate option might give you more stability and peace of mind. we’re here and ready to help. We appreciate you being with us! Published on February 02, 2026
My bill was $7 $10 daily it went up $30$35 a day how is that possible I dont live in a mansion i dont have 10 kids..
Response: Hi Lisbet, thank you for sharing what you’ve noticed about your recent daily charges. I can see why a jump from about $7–$10 a day to $30–$35 would raise questions, especially when your household size and lifestyle haven’t changed. That kind of increase usually means something specific is driving the higher usage or billing—whether it’s a recent meter read update, a shift in your rate plan, or an appliance using more energy behind the scenes. Your situation deserves a closer look so you can get clarity on exactly what caused the spike. If you’d like, we can review your account details with you, break down where the change came from, and help you get your daily costs back to something more consistent. We will reach out, and we’ll go through it together. Published on February 02, 2026
Way too expensive . I know is cold, but you should help the customers
Response: Hi Marbin, thank you for taking a moment to share your feedback. I hear your concern about the cost, especially during colder weather when energy usage naturally increases for many households. It’s understandable that customers want to feel supported when seasonal changes make bills rise more than expected. We’re here to work with you and support you as best we can. Published on February 02, 2026
Even thoe i get charge 3 dollar one day and then another i get charged 10 with all the same devices in my house
Response: Hi Anna, thank you for sharing what you’ve noticed about your recent charges. I understand how confusing it can be when the amounts change even though you’re using the same devices, and it makes sense that you’d want clarity about what’s causing those differences. Your comment highlights that something in your daily usage or billing pattern may not be matching your expectations. I want to make sure you get a clear breakdown of what’s driving those $3 and $10 charges, so I’m sending this to the team that can review your account in detail and reach out with an explanation tailored to your plan. We’ll work with you to make sure everything makes sense moving forward. Published on February 02, 2026
3rd or 4th month in, so far ok
Response: Hi Jack, thank you for taking a moment to share your experience. It’s great to hear that things have been going smoothly during your past few months with us. Knowing that your service has been working well so far helps us understand what’s meeting your expectations. If anything ever changes or if there’s something we can do to make your experience even better as you continue with us, we’re here and ready to help. We appreciate you being with us! Published on February 02, 2026
Is the perfect service of electricity that you can get to your home.
Response: Hi Zaida, thank you so much for sharing your review. It’s wonderful to hear that you see our service as the perfect fit for your home—that kind of experience is exactly what we work hard to deliver. Your feedback highlights what matters most to you, and it’s great to know we’re meeting those expectations. If you ever need anything or have ideas on how we can support you even more, we’re always here to help. We truly appreciate you being a valued part of our community. Published on February 02, 2026
Ever since I renewed this month I’m having problems with my app or the website working. I did not my power cut off because of whatever issues you all have goin on. I need someone to get back in touch with me asap cause if I’m gonna start having issues I’ll just look for another electric provider
Response: Hi Clyde, thank you for taking the time to share what’s been going on. I hear your frustration with the app and website issues after your renewal, especially since dependable access is important for managing your service. Your feedback makes it clear how disruptive this has been, and it’s important that you’re able to use your account without worrying about interruptions. I want to help get this resolved quickly, so I’m sending this to the team that can look into your account and reach out to you directly. We’ll work with you to make sure everything is functioning the way it should, and we appreciate the chance to make this right for you. Published on February 02, 2026
Very friendly and very easy to work with. I have had service with you before and I will continue to use you all for my electricity service!
Response: Thank you so much for your wonderful 5‑star review Brandon! We’re thrilled to hear that you found our team friendly and easy to work with. It means a lot to know you’ve chosen to return to us and plan to continue using our service for your electricity needs. Your trust and loyalty truly make a difference, and we’re grateful to have you with us again! If you ever need anything, we’re always here to help. Published on January 28, 2026
Yes just started service heard good things from a friend
Response: Thank you so much for the 5‑star review Jakhia! We’re excited to have you with us, and it’s great to hear that you joined based on a friend’s recommendation. We’re committed to giving you the same positive experience they shared. If you ever need anything along the way, we’re here to help! Published on January 28, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
