Payless Power Reviews
Read reviews from Payless Power customers
Easy and fast service
Response: Hi Amy, Thank you for sharing your experience! It’s great to hear that the service felt easy and fast for you—that’s exactly what we aim for. We understand how valuable your time is, and we’re glad we could deliver a smooth and efficient process that met your expectations. Published on October 27, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Response: Hi Rosemary, Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible. We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up. We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you’re looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Response: Hi Rosemary, Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible. We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up. We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you’re looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Response: Hi Rosemary, Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible. We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up. We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you're looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Simple to log in
Response: Hi Laporsha, Thank you for sharing your experience! It’s great to hear that logging in was simple for you—that’s exactly the kind of ease we aim to provide. We know how important it is for things to work smoothly right from the start, and your feedback helps confirm we’re on the right track. Published on October 24, 2025
Great Service Provider.
Response: Hi Wessel, Thank you for sharing your experience with us—it's wonderful to hear that you consider us a great service provider. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Your recognition means a lot to our team, and we’re glad our efforts made a positive impact. Published on October 22, 2025
So far so good. I hope your company give me and my family the assurance and service with need with no hustle
Response: Hi Victor, Thank you for sharing your thoughts with us. It’s great to hear that things are going well so far. We understand how important it is for you and your family to feel confident and supported—especially when it comes to service that’s smooth and stress-free. We’re committed to delivering just that: reliable care and clear communication every step of the way. Published on October 22, 2025
K/w is outrages right now
Response: Hi Kyle, Thank you for sharing your thoughts. We hear your concern about the current kWh rates and understand how important it is to feel confident in the value you're receiving. Energy pricing can fluctuate due to various market factors, and we know that can be frustrating. We want to make sure you have all the tools to make the best decision for your needs. That’s why we encourage customers to explore options at PowerToChoose.org, where you can compare our rates with other providers transparently. If you’d like help reviewing your current plan or exploring alternatives that might better suit your usage, we’re here to assist. Feel free to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on October 21, 2025
Good reliable light company
Response: Hi Eduardo, Thank you for sharing your experience! It’s great to hear that you’ve found our service to be reliable—that’s something we work hard to maintain every day. We understand how important it is to have a light company you can count on, and your feedback lets us know we’re on the right track. Published on October 21, 2025
More variety on the package like a cheaper one
Response: Hi Mahogany, Thank you for sharing your thoughts with us. We hear your interest in having more variety in our packages, especially options that are more budget-friendly. It’s clear that finding a plan that fits your needs and your budget is important to you. We understand that every customer’s situation is unique, and that’s why we offer competitive rates that can be compared with other providers at PowerToChoose.org. This site is a great resource for exploring different plans and finding one that aligns with your preferences. We’re always looking for ways to improve, and feedback like yours helps us explore new possibilities. If you’d like help navigating your options or have questions about specific plans, we’re here to support you. Please don't hesitate to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on October 21, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
