
Payless Power Reviews
Read reviews from Payless Power customers
It’s practical but lately it’s been really very expensive…
Nelda S.
in Houston
Published on April 09, 2018
Response: Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Published on April 09, 2018
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Zennard W.
in Dallas
Published on April 09, 2018
Response: Thank you for your review. Please let us know how we can improve. Published on April 09, 2018
N/A
Kenneth L.
in Arlington
Published on April 07, 2018
Response: Thank you for your time and review!! If you know something we can improve just call us at 1-888-963-9363, we will be happy to hear from you! :) Published on April 07, 2018
They charge WAY too much for “Pay as you go” I haven’t been home in two day and some how have used $40 worth of energy?! Total rip off.
Courtney T.
in Fort Worth
Published on April 06, 2018
Response: Good afternoon Courtney, Thank you so much for your feedback. It's greatly appreciated. Payless Power does offer ways to save on saving on your usage. It's called the Flex Pay discount. With this you will receive 20% off your usage when the balance is maintained at $35 or more. Another way to receiving a discount is when you use more than 17 KWH a day. If you log on to the customer account portal you will be able to see detailed information on your charges. If you have any questions please reach out to our customer care dept. at 888-963-9363. Published on April 06, 2018
I pay to much I don’t like it…
Evelin S.
in Mercedes
Published on April 05, 2018
Response: Good afternoon Evelin, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions please reach out to our customer care dept. 888-963-9363. Published on April 05, 2018
The fees are too high, but I cannot afford a down payment to another company currently. When I am able to, I will change. It should be illegal to have this high of a bill each month.
Lynde M.
in Webster
Published on April 04, 2018
Response: Good afternoon Lynde, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept. at 888-963-9363. Published on April 04, 2018
All are too expensive
Lacey C.
in Abilene
Published on April 04, 2018
Response: Good afternoon Lacey, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363 Published on April 04, 2018
Easy payment….. Need to give more customer credits for longevity and stability on accts
Samantha L.
in Irving
Published on April 04, 2018
Response: Thank you for your feedback Samantha:) We are working on some things to reward long time customers so stay tuned! Published on April 04, 2018
Daily charges don’t add up…gone all day every thing turned of uses 10 or 12$.home all day using everything on use 5$It’s like take whatever u feel like for the day
Bonnie B.
Published on April 03, 2018
Response: Hi Bonnie- Thank you for reaching out. Payless Power definitely does not make up or inflate charges. We bill you based on what your meter reports and can review this with you. We can also show you how to verify this independently so you never have to worry about any electric company taking advantage of you. We are here to help:) Published on April 03, 2018
I don’t understand how my rates can go up n down from $4.00 a day to $12.00 a day when nothing changes
Macario D.
in Waco
Published on April 03, 2018
Response: Hello- Please call us at 888 963 9363 and we can discuss your charges. Published on April 03, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.