Payless Power Reviews
Read reviews from Payless Power customers
Reasonable rate, electricity just like other normal corporation carrier. Daily usages notifications was a
plus, make it easy to manage the account and small pay payments as you go. It could be better if the reading just a day behind instead of two days. Sometimes auto payment services either via website or phone do not prompt the confirmations which you always have to check your bank account, than 15-20 minutes later the text messages of confirmation will arrived.
Response: Suzie - thank you for the kind comments. We are working on changes that we change the billing to one day in arrears which should be easier for customers.
Payless power is awesome
Response: Thank you for the awesome comments and for being a wonderful customer!
Well my only issue with this company is that ever since i moved homes my bill is of $10 dollars a day and i cant even keep my home warm we have to pass cold night because when i do turn on my heater the light bill comes too almost $25 dollars for a day. In my other home i payed $3 or less a day.
Response: Fernando - thank you for your comments. There are a lot of factors that cause electric usage to vary at different residences. Usually this is directly related to the age and efficiency of the heating/cooling system and the insulation at the home. Call us at 888-963-9363 at we can review the historical usage for the new house. We can see the monthly usage form the prior year to see if there are any trends that may point to the heater. Also, we can give you some tips regarding the best way to utilize the heater/AC unit.
Signed up because needed quick electricity . found Payless power website read reviews of course but it was the night before the move in date and still had no electricity set up. So I read on reviews was a bit skeptical but honestly . the next morning I got a text message saying service was active I was super surprised it was that fast. For as much as we use electricity consumption our price is very good I love the text messages letting me know about my account. We are very pleased. A little upset that I was never informed on the 70 or 75 deposit and you actually get 100$ in electricity . help me out on this please other that . I love Payless power.!!!!!
Response: Nellie - thank you for the kind remarks. Just to clarify, we don't require a deposit from customers but since our service is pre-paid you do have to put a payment of at least $40 to start your service. We do not hold that money as a deposit though. It is available for your immediate use.
Are Saturdays free?
Response: Hello - we currently do not offer free weekends. This is something that some companies advertise but in reality they charge a higher rate on week days to make up for their revenue loss on the weekends. Our billing is very straightforward. We provide a good rate 7 days per week and if you can manage to keep a balance of $25 or more we will discount that rate by 3.5 cents. It's that simple!
I love this company I believe everyone should use them
Response: Thank you Dana. We love that you have given us a chance to provide your electric service :)
Great customer service. Easy to use and make payments. The only complaint I have is I wish they took American Express cards. I had to get a separate card just for them and sometimes its a hassle when all my money is on my american express. Other than that no complaints or problems.
Response: Thank you David. I will report your comments on the American Express option.
Good
Response: Thank you Sam!
Very friendly and convenient 🙂
Response: Thank you Annalisa. We are always happy to help :)
Always easy to work with. Always helpful. I refer people to you all the time
Response: Thank you Cecilia. We appreciate your business and referrals :)
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
