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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good stuff.
Response: Thank you so much for your positive review!! We are thrilled you are enjoying your service, and we are so thankful for great customers like you!! Published on April 03, 2018
n/a
Response: Thank you for taking the time for a review, it's greatly appreciated. Published on April 03, 2018
Process is easy but price is kinda high
Response: Hi Cassandra for you feedback, it's greatly appreciated. Yes ma'am we have ways on lowering the KWH rate, if you always maintain a balance of $35 or more in the account so you can continue to receive our 20% Flex Pay discount. Also if you use more than 17 kwh a day there is between 0.50-0.75 cents discount depending of the TDSP that is in your area. if you have anymore questions please reach out to our customer care dept 888-963-9363. Published on April 03, 2018
????????????
Response: Thank you so much for taking the time to provide your feedback(: Published on April 03, 2018
Payments made easy, the only thing that needs improvement is actually being able to view a statement.
Response: Thank you Stephanie for your feedback it's greatly appreciated. You should be receiving a monthly statement to your email. You can also login on the online portal click under the "Transaction History" tab, to expand click on the days to see more detail information like charges & what they were billed for. If you have anymore questions please reach out to customer care dept. 888-963-9363. Published on April 03, 2018
Ok service but wish they would charge less per watt or i going to change my service
Response: Thank you for the feedback we have a few options to lower your bill such as signing up for autopay not only does it allow you to maintain your balance above $35 but it also allows you to get our 20% flex discount, also if you use more than 17 kilowatts a day you receive another daily discount! Published on April 03, 2018
Good
Response: Thank you so much for the awesome review!! We are thankful for customers like you David!! Published on April 03, 2018
Good
Response: Thank you so much for taking the time to write us such an amazing review!! We greatly appreciate you Mark!! Published on April 03, 2018
Very good company and easy to pay on their website. It’s so user friendly and simple
Response: Thank you for the positive feedback we try to make it as simple as possible for the customer to make payments we also offer autopay that helps you maintain your balance above $35 and it allows you get 20% flex discount! Published on April 03, 2018
So far so good.
Response: Thank you so much for the great review!! We have been working really hard to make all aspects of our services easier to access!! Thanks Candice! You rock! Published on April 03, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
