Payless Power Reviews
Read reviews from Payless Power customers
Updated site looks great. User friendly site plus a nice paint job to a great service.
Response: Odvin - thank you for the kind words! A lot of folks have worked hard on rolling out the new portal. Keep checking because more and more new features will become available over the coming weeks!
I was skeptical on deal with a prepaid company but i’m not now. Other companies wanted a large deposit that i was not able to afford upfront. Thank god for payless power!!! I would recommend this company to anyone
Response: Briana - sometimes leaps of faith can pay great dividends! Thank you for the wonderful compliment and for trusting us with your service!
Overall, an excellent company!! Rates are a tad high than some other companies. However, I love the daily text messages and it really helps me conserve and track my energy usage! I plan on staying with this company for a while.
Response: Michael - thanks for taking the time to share your review. We have some great new plans coming at the end of November. We think you will be very pleased with these new options. Stay tuned!
Awesome… nuff said.
Response: We can't say enough about how happy we are to have you as part of the Payless Power family! Thanks for being an awesome customer!!!
Helpful customer care. But i don’t like the way you charge an estimated reading
Response: Hi Jay - we understand that customers do not like estimates. We actually will never estimate your bill unless there is a delay in receiving the daily meter read. If this happens we will perform a true up the following day to make sure that your usage and payments are accurate. We will then resume using actual meter reads just like we do on a daily basis.
These guys have great customer service! They are great if you have bad credit and can’t pay a deposit fee- are a little more expensive than other electric companies.
Response: Milenia - thank you so much for allowing us to provide your electricity service. We understand that times are tough and that everyone deserves a chance to save on their electricity. We are grateful for your business!
Rates are low and very affordable
Response: Thank you Alfredo! We are very happy that you are seeing great savings and service!
I’ve been impressed with all aspects of service with you guys so far.
Response: Thank you Sharon! We appreciate the opportunity to serve your household!
PROS: text message sent every morning to let me know how much is left in the account.
CONS: money is taken out when they feel they may have made a mistake. When you are past the $35 mark they take more money out then when it is over $35.
Response: Dalila - thank you for sharing your experiences. The Flex Pay discount is available to every customer daily based on their balance. If the balance is over $35 that morning you will receive a 20% discount off of your energy charges. This is a great way to save!
Payless power is a true power provider of electricity with prepaid account which does not ask you for credit check or advance deposit of huge amount.
I have been using it as my primary power provider since one and half years.
Go with Payless power ……
Response: Abdul - thank you for your business over the last year and a half. It is our honor to serve!
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
