
Payless Power Reviews
Read reviews from Payless Power customers
I have had service with this company for years now and I’m so proud to say you’re the best Power Company ever!!! I have never had issues!!!
Debra B.
in Sweetwater
Published on July 22, 2025
Response: Hi Debra, Thank you so much for taking the time to share your experience! It means a lot to hear that you've been with us for years and continue to feel proud of the service we provide. We truly appreciate your kind words and the trust you've placed in us. Knowing that you've never had any issues and consider us the best power company ever is incredibly motivating for our entire team. Your feedback reminds us why we do what we do—ensuring reliable service and a positive experience for every customer, every day. If there's ever anything you need or any way we can continue to support you, we're always here to help. Published on July 22, 2025
I like this company actually!
Priscilla D.
in Fort Worth
Published on July 22, 2025
Response: Hi Priscilla, Thank you so much for sharing your thoughts! We’re really glad to hear that you like our company — that means a lot to us. It’s always encouraging to know when our efforts are making a positive impact. Your feedback helps us stay motivated and continue improving the experience for customers like you. If there’s ever anything more we can do to make your experience even better, we’re here and ready to help! Published on July 22, 2025
I like that we get a regular reporting of daily use so that we as a family can become more diligent about wasting electricity.
Manuela Mely Cabral F.
in Houston
Published on July 18, 2025
Response: Hi Manuela, Thank you for sharing your experience! It’s great to hear that the daily usage reports are helping your family become more mindful about electricity consumption. That kind of awareness can make a big difference—not just in reducing waste, but also in building long-term habits that benefit both your household and the environment. We designed the reporting feature with exactly that goal in mind: to empower families like yours with clear, actionable insights. Published on July 18, 2025
To easy! Very fast connection
John M.
in Gillett
Published on July 18, 2025
Response: Hi John, Thank you for taking the time to share your experience! It’s great to hear that the connection process felt easy and fast for you — that’s exactly the kind of seamless service we aim to provide. We understand how important speed and simplicity are, especially when you're eager to get started. Your feedback reinforces that we're on the right track, and it motivates us to keep delivering that level of efficiency for every customer. Published on July 18, 2025
Great job thanks
Daniel L.
in Houston
Published on July 18, 2025
Response: Hi Daniel, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience. It means a lot to us that you took the time to share your feedback. We’re always working to deliver the best possible service, and hearing that we did a great job lets us know we’re on the right track. If there’s ever anything more we can do to make your experience even better, we’re here and ready to help. Published on July 18, 2025
Great easy fast process
Mireya J.
in Fort Worth
Published on July 18, 2025
Response: Hi Mireya, Thank you so much for sharing your experience! We’re thrilled to hear that the process felt great, easy, and fast for you. It’s always our goal to make things as smooth and efficient as possible, and knowing that it came through in your experience means a lot to us. Your feedback reinforces the work we put into creating a seamless journey for our customers. Published on July 18, 2025
Great easy fast process
Mireya J.
in Fort Worth
Published on July 17, 2025
Response: Hi Mireya, Thank you so much for sharing your experience with us! We’re thrilled to hear that the process was great, easy, and fast for you. It means a lot to know that our efforts to streamline and simplify things are making a real difference. Your feedback helps us stay focused on what matters most—providing a smooth and efficient experience for every customer. Published on July 17, 2025
Best. Electricity compani
Moises C.
in Dallas
Published on July 17, 2025
Response: Hi Moises, Thank you for taking the time to share your thoughts with us. We’re thrilled to hear you consider us the best electricity company! That kind of feedback means a lot to our team. It’s clear that something about your experience stood out in a positive way, and we’d love to keep that momentum going. Published on July 17, 2025
Great customer support easy process would definitely refer everyone to Payleas Power. Great rates, payment plans available if u find yourself in a bind.
Quawanda S.
in Houston
Published on July 17, 2025
Response: Hi Quawanda, Thank you so much for sharing your experience! It’s great to hear that our customer support team made the process smooth and straightforward for you. We understand how important it is to have flexible options when life throws a curveball, and we’re glad our payment plans were there when you needed them. Your willingness to refer others means a lot—it tells us we’re doing something right. We’re always working to keep our rates competitive and our service accessible, and feedback like yours helps us stay focused on what matters most to our customers. Published on July 17, 2025
Super easy when I’m in a bind and they got it done quickly!
Laci L.
in Sulphur Springs
Published on July 17, 2025
Response: Payless Power appreciates your review, Laci, and is pleased to hear you enjoy our easy and intuitive pre-paid services! Published on July 17, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.