Payless Power Reviews
Read reviews from Payless Power customers
A reasonal rate and excellent updates. Easy payment method. No complaints.
Response: Hi Robby, Thank you for taking the time to share your experience with us! We’re so glad to hear that you found our rates reasonable, appreciated the updates, and enjoyed the ease of our payment process. It’s always encouraging to know when our efforts to keep things simple and transparent are making a difference. Your feedback reinforces what we strive for every day—clear communication, fair pricing, and a smooth customer experience. Published on July 17, 2025
I like being reminded of my daily consumption and the easy that is to pay and check my account
Response: Hi Eduardo, Thank you for sharing your experience! It’s great to hear that the reminders about your daily consumption and the ease of checking and paying your account are working well for you. That kind of convenience can really make a difference in staying on top of things. Published on July 17, 2025
Easy to pay Thanks!
Response: Hi Robert, Thank you for taking the time to leave a review! We hear you—and it’s great to know that the payment process was easy for you. That kind of smooth experience is exactly what we aim for. We appreciate your feedback and are always looking for ways to make every part of the customer journey just as seamless. Published on July 17, 2025
Easy to work with and responsive if there are problems
Response: Hi Teri, Thank you for taking the time to share your experience! We’re glad to hear that you found us easy to work with and responsive when issues came up. That kind of feedback really matters. It sounds like you value clear communication and timely support—something we strive to deliver consistently. Knowing that this made a difference for you helps us stay focused on what’s most important to our customers. Published on July 10, 2025
A friend told me about how quick and easy the process was n I agreed it was
Response: Hi Jennifer, Thank you for sharing your experience! It’s great to hear that your friend recommended us and that you found the process just as quick and easy as they described. That kind of consistency is exactly what we aim for. We understand how important it is for things to go smoothly, especially when you're trusting someone based on a recommendation. Knowing we met your expectations means a lot to us. Published on July 10, 2025
Talking to Marissa was awsome help…she sorted my issue smoothly
Response: Hi Jai, Thank you so much for sharing your experience! We’re thrilled to hear that Marissa was able to assist you so smoothly. It’s clear that her support made a positive impact, and that’s exactly the kind of service we aim to provide. We truly value your feedback—it helps us recognize the great work our team is doing and continue improving. Published on July 09, 2025
No issues and no problem as long as you make a payment when the energy runs out. One good thing is they give u time to pay. And do payment plan.
Response: Hi Danielle, Thank you for sharing your experience with us. It’s great to hear that you’ve had a smooth time managing your energy service, especially with the flexibility of payment options. We understand how important it is to have control over your energy usage and the ability to pay on your own schedule. It’s encouraging to know that the time provided to make payments and the availability of payment plans have been helpful for you. Your feedback highlights what matters most to many of our customers—convenience and reliability. Published on July 08, 2025
Easy to do yeah
Response: Hi Irene, Thank you for taking the time to share your experience. It’s great to hear that the process felt easy for you — that’s exactly what we aim for! We understand how important it is for things to be straightforward and hassle-free, and your feedback lets us know we’re on the right track. Published on July 08, 2025
I thank you for your fast and convenient service
Response: Hi Jacqueline, Thank you so much for taking the time to share your experience. We’re glad to hear that our service met your expectations in terms of speed and convenience—those are two things we strive to deliver every time. It’s always encouraging to know when our efforts align with what matters most to our customers. Your feedback reinforces the importance of staying efficient and accessible, and we’re committed to continuing that standard. Published on July 07, 2025
Simple to use. Simple use from cell, and I like the reminders as a text message. 🙂
Response: Hi Darrien, Thank you for sharing your experience! It’s great to hear that you found the platform simple to use and that managing everything from your cell phone has been convenient. 😊 We understand how important it is to stay on top of things, and those text message reminders are designed exactly for that—making sure you never miss a beat. Published on July 07, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
