Payless Power Reviews

Read reviews from Payless Power customers

We're Here to Help

We have plans to support you and your energy needs

Easy, efficient

Response: Hello Kitwana, Thank you for sharing your feedback and for the 5-star rating—we’re glad to hear that you found our service easy and efficient. We understand how important it is to have a simple and smooth experience when managing your electricity, and it’s great to know that our service is meeting that expectation for you. Your feedback reinforces our commitment to keeping things straightforward and convenient. If you ever have any questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026

Very grateful nice costumers great ligth service

Response: Hello Rosavelia, Thank you for sharing your kind feedback—we’re glad to hear that you’re enjoying the service and that our team has made a positive impression. We recognize how important it is to have both reliable electricity and helpful customer support, and it’s great to know that your experience reflects that. Your comments about our service and team mean a lot and help reinforce the value we aim to provide every day. We’re committed to continuing to deliver dependable service and a positive customer experience. If there’s ever anything you need or any questions you’d like to go over, we’re here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026

Muy bien exekente trabajo

Response: Hello Meybi, Thank you for your kind words and for taking the time to share your experience with us—we’re glad to know you found our service excellent. We recognize how important it is to provide reliable and high-quality support, and it’s great to see that reflected in your experience. Your feedback encourages us to continue delivering the level of service our customers expect and deserve. If you ever need assistance or have questions in the future, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Regards, Customer Care Published on June 11, 2026

Very accommodating but would like an alternative to extensions for those paying daily

Response: Hello Isaiah, Thank you for sharing your thoughtful feedback and for the 5-star rating—we’re glad to hear you’ve found our service accommodating. We understand your interest in having additional options beyond extensions, especially for customers who make daily payments. Your perspective is valuable, and we recognize how important flexibility can be when managing your account. Our goal is to provide convenient solutions that meet a variety of customer needs, and feedback like yours helps us continue improving our services. While extensions are currently one of the primary options available, we’re always looking at ways to enhance the customer experience and offer more flexibility. If you’d like to discuss your account or explore available options, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026

Reasonable keep you posted daily on usage and balance. Very convenient thank you

Response: Hello Octavia, Thank you for sharing your experience with us! We’re glad to hear that you find our service reasonable and convenient, and that the daily updates on your usage and balance are helpful. Our goal is to keep our customers informed and in control of their energy usage, so it’s great to know these features are making a positive difference for you. Your feedback lets us know we’re delivering the kind of service our customers value. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026

Its a reliable power company

Response: Hi Roberto, Thank you for sharing your experience. It’s great to hear that you see us as a reliable power company—that kind of consistency and dependability is exactly what we aim to provide every day. We’re glad your experience has reflected the level of service you can count on, and feedback like yours reinforces our commitment to keeping things steady and dependable for our customers. If there’s ever anything more we can do to support you or make your experience even better, we’re always here to help. We truly appreciate you taking the time to leave your review, Roberto! Published on June 10, 2026

Enjoy the pay as you go. Able to make payments fast and easy online.

Response: Hi Patricia, Thank you for sharing your experience. It’s great to hear how much you enjoy the pay-as-you-go option, especially when it comes to making payments quickly and easily online—that flexibility can make managing your account much more convenient. We’re glad the process feels simple and accessible for you. Feedback like yours lets us know we’re providing the kind of straightforward and efficient tools our customers rely on. If there’s ever anything more we can do to make your experience even better or support you along the way, we’re always here to help. We truly appreciate you taking the time to leave your review, Patricia! Published on June 10, 2026

I appreciate the daily updates on my account.

Response: Hi Yolanda, Thank you for sharing your feedback. It’s great to hear that you value the daily updates on your account—having that consistent information can really help you stay on top of everything with ease. We’re glad the notifications are keeping you informed and making your experience more convenient. Feedback like yours helps us continue focusing on clear, timely communication that supports our customers every day. If there’s ever anything more we can do to enhance those updates or provide additional support, we’re always here to help. We truly appreciate you taking the time to leave your review, Yolanda! Published on June 10, 2026

Buen Servicio al cliente

Response: Hola Xiomara, Gracias por compartir tu experiencia. Es muy valioso saber que recibiste un buen servicio al cliente, ya que ese es uno de los aspectos que más cuidamos en cada interacción. Nos alegra que la atención haya cumplido con tus expectativas y te haya dejado una impresión positiva. Comentarios como el tuyo nos motivan a seguir brindando un servicio atento, claro y confiable. Si en algún momento hay algo más en lo que podamos apoyarte o alguna forma de hacer tu experiencia aún mejor, estamos aquí para ayudarte. Agradecemos mucho que te hayas tomado el tiempo de dejarnos tu reseña, Xiomara. Published on June 10, 2026

Easy straightforward and no hidden agendas. Best move ive made for my household

Response: Hi Koeika, We’re so glad to hear that your experience felt easy and straightforward—that’s exactly what we aim for every step of the way. Knowing you found value with no hidden agendas really means a lot to our team. It’s wonderful to hear that this has been the best move for your household. Feedback like yours lets us know we’re making a real difference and helps us continue delivering the kind of service our customers can feel confident about. If there’s ever anything more we can do to support you, we’re always here. Thanks again for choosing us and for sharing your experience, Koeika! Published on June 10, 2026

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.