Payless Power Reviews
Read reviews from Payless Power customers
Great services easy to do my payments
Response: Hi Jorge, Thank you for sharing your experience. It’s great to hear that you’re finding the payment process easy and that the services are working well for you. Convenience is something we focus on, so your feedback lets us know we’re making things simpler and more efficient for our customers. We’ll keep working to ensure everything remains smooth and hassle-free every step of the way. If there’s ever anything more we can do to support you or improve your experience even further, we’re always here to help! Published on May 27, 2026
Itsgood, I don’t have time for this right now
Response: Hi Danna, Thank you for sharing your feedback. It’s good to hear that your experience has been positive, and I understand that your time is valuable. We appreciate you taking even a quick moment to leave a review—it means a lot to our team. We’ll continue working to provide service that’s straightforward and convenient whenever you need it. If there’s ever anything we can assist you with when you have more time, we’re here and ready to help. Published on May 27, 2026
Great customer service
Response: Hi Charles, Thank you for taking a moment to share your feedback. It’s great to hear that you had a positive experience with our customer service—our team works hard to provide support that feels helpful, timely, and reliable. Your feedback reinforces what we aim to deliver every day, and we’re glad it stood out to you. If there’s ever anything more we can assist you with or ways we can make your experience even better, we’re always here for you. We appreciate your support and look forward to continuing to serve you! Published on May 27, 2026
Wonderful services
Response: Hi Lionel, Thank you for sharing your feedback. It’s great to see that you’re enjoying the services and finding them wonderful—comments like yours truly highlight what our team works hard to deliver every day. We’re glad to know your experience has been a positive one, and we’re committed to continuing that level of quality and care for you. If there’s ever anything additional you’d like or ways we can make your experience even better, we’re always here to support you. We appreciate you being part of our community! Published on May 27, 2026
Love the services
Response: Hi Lionel, Thank you for sharing your feedback—it’s wonderful to hear that you love the services we provide. Feedback like yours lets us know we’re delivering the kind of experience our customers expect and deserve. We’re glad our work is making a positive impact for you, and we’re committed to keeping that level of quality and care every time you interact with us. If there’s ever anything more you’d like to see or explore, we’re always here to help. We truly appreciate you being a valued customer! Published on May 27, 2026
Muy sencillos los pasos me wncanta Payles power
Response: Hola Nora, Muchas gracias por compartir tu experiencia y por tu calificación de 5 estrellas. Qué bueno saber que los pasos te parecieron sencillos y que estás disfrutando el servicio de Payless Power—eso hace una gran diferencia al momento de manejar tu cuenta con confianza. Tu comentario confirma que la experiencia es clara y fácil de usar, que es exactamente lo que buscamos ofrecer todos los días. Nos alegra saber que te encanta el servicio. Si en algún momento necesitas ayuda adicional o tienes alguna pregunta, estamos aquí para apoyarte y asegurarnos de que sigas teniendo la mejor experiencia posible. ¡Gracias por elegirnos! Published on May 27, 2026
I been using this service for a while now and I really like it because you can always check what amount you have left and I have never had a issue.
Response: Hi Karla, Thank you for sharing your experience and for being a long-time customer. It’s great to hear how much you value the ability to easily track your remaining balance and that your service has been consistently reliable—that kind of transparency and dependability really matters. Your feedback lets us know we’re meeting the mark in providing a smooth and easy-to-use experience. We’re committed to continuing that level of service so you can keep managing your account with confidence. If there’s ever anything more we can do to support you or make your experience even better, we’re always here to help. We truly appreciate you choosing us! Published on May 27, 2026
Great easy 10/10
Response: Hi Jose, Thank you for sharing your experience! It’s great to hear that everything felt easy and straightforward—you deserve a smooth process from start to finish. We appreciate you taking the time to leave such a positive review and that you rated us a 10/10. Feedback like yours helps reinforce that we’re delivering the kind of service customers expect. If there’s ever anything more we can do for you, we’re always here to help. Thanks again for choosing us! Published on May 27, 2026
Call never got answered but I paid anyways. Does that mean my power is turned on today?
Response: Hi Rylee, We appreciate you sharing this and for the 5-star rating—it means a lot. I see that your call wasn’t answered, but you went ahead and made your payment and are checking if your power will be turned on today. That’s an important question, especially when you’re expecting service to start the same day. Generally, once payment is processed, your request begins moving forward, but the exact timing for service activation can vary depending on your account details and order status. The best way to confirm your service start for today is to have your account reviewed in real time so everything can be verified. (Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM or by email at [email protected].) We’re here to help make sure everything is set up just as expected, Rylee. Published on May 27, 2026
100% recommended
Response: Jeannette, thank you so much for your 100% recommendation! It’s wonderful to hear that you had such a positive experience with us. Feedback like yours lets us know we’re delivering the level of service our customers expect and deserve. We’re glad everything worked out smoothly for you and that you felt confident recommending us to others. If there’s ever anything more we can do for you, we’re always here and ready to help. Published on May 27, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
