New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very easy payment process, great deferred payment plan!!!
Response: Thank you Miranda for your review. Glad you enjoy our new online portal & happy we can offer you options to assist you. Published on April 11, 2018
Great service updated info everyday and access to pay daily
Response: Thank you Jeanne! We get excited to hear that we are providing an excellent experience for you and all of our customers. :-) Published on April 11, 2018
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin! We are here to make electricity easy for customers. Happy to see your enjoying the convenience of Payless Power. :-) :-) Published on April 11, 2018
Good service for temp. Uses
Response: One great feature about this prepaid service is that we don't require a sign up or cancelation fee! The full initial payment made when opening the account is put directly on your account balance exclusively for your usage! Thanks so much for the awesome review! Published on April 11, 2018
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin for the amazing review! We like to make sure that our customers feel like they are in control of their electric bill and not the power company. The daily reminders are there so that there is no surprises when it comes to the billing and it gives the customer the chance to make adjustments on usage if needed. The payment portal has been redone so that it makes like easier to make a payment for everyone, we are glad you are enjoying it!! :) Published on April 11, 2018
This was easy and user friendly
Response: Thank you Mary for the wonderful feedback! We like to think of our customers as family and glad that we have met your expectations so far, we look forward to having your friendly comments around for a long time! :) Published on April 11, 2018
Been with Payless Power for years. Very reasonably priced, easy to submit payments online.
Response: Thank you Justin for being a loyal customer. We look forward to growing as a company and having positive customers such as yourself to grow with!!! :-) Published on April 11, 2018
Very simple and easy to use. Power use update every day
Response: Judyann we love your review!!! Payless Power is all about simplifying and making life easier for all our customers!! :) Published on April 11, 2018
Thank you
Response: Thank you for all the support and the awesome review Reginald! We are so lucky to have customers as good as you :) Published on April 11, 2018
Service is satisfactory
Response: Hi Sharon! We are so glad we can provide you and all our customers with the best service in the area! Thanks for the awesome review and the support! :) Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
