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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I have been a customer for many years and I find your business straight forward and easy to keep up with. I find that the daily usage alerts help me to budget and shows me in real time when I need to cut down on my electric usage. It’s a good way to keep my bill in check without a big surprise at the end of the month.
Response: Thank you for leaving us with your high rating and your kind regards for our services! Payless Power is pleased to provide you with affordable and reliable electricity services you know you can rely on, and we look forwards to your continued patronage. Published on February 07, 2025
Very convenient, easy to manage and reasonable to deal with…. I’d recommend to family and friends.
Response: Thank you for the review of our services, Christina! Payless Power always aims to provide customers with reliable electric services. Published on February 07, 2025
Wwwwwwwwwwwwwwwwwwwee
Response: Thank you for the high rating! Published on February 07, 2025
Very quick and accurate. Love the daily texts showing balance so I know when I need to add more to keep active service
Response: We appreciate you for taking the time to leave your rating! Thank you for being a Payless Power customer. Published on February 07, 2025
I wish There was better education on the browser. It seems that I always get an error of fraud saying that I have out on my end. The agent never explained it will help me go through the correct way.
Response: Thank you for taking the time to leave us with your feedback, Queara. Payless Power recognizes how crucial it is for customers to access their accounts via the My Account Portal, and we want to assist you with this issue. If you are receiving an error advising you of a “Blocked for Fraud Prevention”, then we recommend that you go to the privacy settings of your web browser and clear the stored cache and cookie data it saves. If you need further assistance with this matter, or anything else, please reach out to us at 1-888-963-9363 Published on February 06, 2025
I wish There was better education on the browser. It seems that I always get an error of fraud saying that I have out on my end. The agent never explained it will help me go through the correct way.
Response: Thank you for taking the time to leave us with your feedback, Queara. Payless Power recognizes how crucial it is for customers to access their accounts via the My Account Portal, and we want to assist you with this issue. If you are receiving an error advising you of a "Blocked for Fraud Prevention", then we recommend that you go to the privacy settings of your web browser and clear the stored cache and cookie data it saves. If you need further assistance with this matter, or anything else, please reach out to us at 1-888-963-9363 Published on February 06, 2025
Love the service
Response: Thank you for the rating, and for being a Payless Power customer! Published on February 06, 2025
Too expensive!!!
Response: Thank you for reaching out to us about this issue, L'Ernesto. We see you have concerns with the current cost of your electricity services, and know why that would be frustrating. Customers can always review the billing they receive, as well as a breakdown of their charges on the My Account Portal at paylesspower.com If you need further assistance, please reach out to us at 1-888-963-9363 Published on February 06, 2025
I would like service ASAP please.
Response: Thank you for leaving us a high rating, Reggie! If you are looking to get services started at your address, you can enroll via our website at paylesspower.com If you need further assistance, please reach out to us at 1-888-963-9363 Published on February 06, 2025
Never had this type of service before but I am extremely impressed
Response: We appreciate the feedback and the high rating! We are happy that you chose to have Payless Power provide you with the electricity services that you need. Published on February 06, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.