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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
So far it’s ok. We will see in the coming week.
Response: Thank you for leaving your feedback! If you have any questions about your services, feel free to contact us at 1-888-963-9363 Published on February 10, 2025
You actually pay for what you use and nothing more.
Response: Thank you for the high rating, Jamel! Published on February 10, 2025
I love the direct pay it’s fast and easy and very dependable
Response: Thank you for the high rating! Payless Power is pleased to provide you with reliable and affordable electricity services. Published on February 10, 2025
Very accommodating
Response: Thank you for the rating! Published on February 10, 2025
I’ve been receiving random extra charges.
Response: Thank you for reaching out to us about this, Odessa. We understand your concerns with additional charges to your billing, and we know it can be stressful if you don't understand what these charges are for. Payless Power customers can always review a breakdown of their daily billing via the My Account Portal at paylesspower.com This breakdown will list what charges were applied to your billing on that billing day. If you have any further questions, please reach out to us at 1-888-963-9363 Published on February 10, 2025
Your electricity is a little high about $8.00 a day for a single person who is gone all day and heat set on 70 and ac on 79. Also, you charge more if I don’t make a $75.00 payment each time. That’s ridiculous. Will look for better options.
Response: Hello Leslie, and thank you for taking the time to contact us with your feedback and your concerns. We understand you may have some worries about your daily billing that you receive, and understand that you may be frustrated if you do not understand your billing. Payless Power bills it's customers based on the amount of electricity their home has consumed, and a higher usage amount leads to a higher billing price. Keep in mind, when using either your heating or AC units, that they should not be set on any automatic settings and should be manually tuned off, as they will run even if you are not home should you set these on an auto-setting. The weather affects how your appliances are used as well, with cold weather especially causing any kind of usage spike should you utilize your heater. Regardless of your appliances, customers can always review their home's consumption at the smartmetertexas.com website, as it will break down your usage into 15-minute intervals. Finally, we charge a $4.95 Payment Processing Fee for all payments below $75, with said fee being split into $0.99 installments across 5 days, as opposed to one lump sum. You can avoid this fee by paying the $75, or you have the option to enroll the card into automatic payments. If you have any further questions or concerns, you can reach out to us at 1-888-963-9363 Published on February 10, 2025
Y’all are alright
Response: We appreciate your feedback, Ca-Shayla. If you have any questions or concerns with your services, you can reach out to us at 1-888-963-9363 Published on February 10, 2025
Easy set up easy payments and I get to track my usage and bills everyday
Response: Thank you for the high rating, Tanesha! Payless Power is thrilled to see that you are enjoying our pre-paid electricity services. Published on February 10, 2025
Love it!!! It is just what they said it would br
Response: Thank you for the high rating, Felicia! Payless Power always pushes to provide customers like you with the affordable and convenient electricity services you deserve. Published on February 10, 2025
Fast and easy and no problem
Response: We appreciate your rating! Thank you for choosing Payless Power. Published on February 10, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
