Payless Power Reviews

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Easy set up easy payments and I get to track my usage and bills everyday

Response: Thank you for the high rating, Tanesha! Payless Power is thrilled to see that you are enjoying our pre-paid electricity services. Published on February 10, 2025

Great service great service great service

Response: We appreciate the rating and the review, Jeremy! Published on February 10, 2025

Thank you payless power for always being there for my electric needs 🙌

Response: We appreciate you for the high rating, Sharon! Thank you for choosing to be a Payless Power customer! Published on February 10, 2025

Easy to make payments.

Response: We appreciate the rating! Payless Power always strives to provide easy and affordable electricity services. Published on February 10, 2025

Process is easy n convenient.

Response: Thank you for leaving your feedback! Payless Power looks forwards to servicing you. Published on February 10, 2025

You guys take to much money. I won’t be with this company much longer and customer service sucks

Response: Thank you for taking the time to leave your feedback on this matter, Jovanie. We understand that you have concerns with your current billing and charges, and know it can be frustrating if you don’t understand why you would receive these charges. Payless Power bills customers based on the amount of electricity they used, and if more electricity is used the higher the billing will be. A breakdown of your billing and the charges applied to it can always be reviewed via the My Account Portal at paylesspower.com If you need any further assistance on this, or any other matter, feel free to contact us at 1-888-963-9363 Published on February 10, 2025

You guys take to much money. I won’t be with this company much longer and customer service sucks

Response: Thank you for taking the time to leave your feedback on this matter, Jovanie. We understand that you have concerns with your current billing and charges, and know it can be frustrating if you don't understand why you would receive these charges. Payless Power bills customers based on the amount of electricity they used, and if more electricity is used the higher the billing will be. A breakdown of your billing and the charges applied to it can always be reviewed via the My Account Portal at paylesspower.com If you need any further assistance on this, or any other matter, feel free to contact us at 1-888-963-9363 Published on February 10, 2025

So easy and quick responding! Thanks y’all!

Response: We appreciate the rating, and the review! Thank you for being a Payless Power customer. Published on February 07, 2025

I’m paying up to almost 12 dollars a day this is crazy seriously. I’m so not happy or satisfied with this company

Response: Hi Carmen, thank you for contacting us about this matter, Carmen. We understand you have concerns with the recent charges you have been receiving, and know that higher billing may be frustrating. Payless Power customers have access to a breakdown of their billing through the My Account Portal at paylesspower.com There, you can see what charges were applied to your billing. If you have any further questions with regards to this or any other concerns, you can reach us at 1-888-963-9363 Published on February 07, 2025

Love y’all, hope my payments stay low

Response: Thank you for the rating! Payless Power is please to provide customers like you with reliable and affordable pre-paid electricity services. Published on February 07, 2025

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.