Payless Power Reviews
Read reviews from Payless Power customers
Goodgoodgoodgoodgood
Response: Hi Eden, Thank you for taking the time to share your thoughts with us—your “Goodgoodgoodgoodgood” truly made us smile! 😊 It’s great to hear that your experience left such a positive impression. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Published on October 27, 2025
Easy and fast service
Response: Hi Amy, Thank you for sharing your experience! It’s great to hear that the service felt easy and fast for you—that’s exactly what we aim for. We understand how valuable your time is, and we’re glad we could deliver a smooth and efficient process that met your expectations. Published on October 27, 2025
Great Service Provider.
Response: Hi Wessel, Thank you for sharing your experience with us—it's wonderful to hear that you consider us a great service provider. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Your recognition means a lot to our team, and we’re glad our efforts made a positive impact. Published on October 22, 2025
So far so good. I hope your company give me and my family the assurance and service with need with no hustle
Response: Hi Victor, Thank you for sharing your thoughts with us. It’s great to hear that things are going well so far. We understand how important it is for you and your family to feel confident and supported—especially when it comes to service that’s smooth and stress-free. We’re committed to delivering just that: reliable care and clear communication every step of the way. Published on October 22, 2025
Good reliable light company
Response: Hi Eduardo, Thank you for sharing your experience! It’s great to hear that you’ve found our service to be reliable—that’s something we work hard to maintain every day. We understand how important it is to have a light company you can count on, and your feedback lets us know we’re on the right track. Published on October 21, 2025
Have had Payless power for over 2 years and they are amazing when it comes to communication with me and being able to reach out for extensions when needed.
Response: Hi Helena, Thank you so much for taking the time to share your experience! It’s clear that consistent communication and flexibility are important to you, and we’re glad to hear that Payless Power has been able to meet those needs over the past two years. We truly value your loyalty and are happy to know that our team has been able to support you when you’ve needed it most. Your feedback reinforces our commitment to making energy service simple, accessible, and responsive for customers like you. Published on October 20, 2025
Good company to use!
Response: Hi Darryl, Thank you for sharing your experience! It’s great to hear that you found us to be a good company to work with. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Your comment reinforces the effort our team puts into delivering reliable service, and we truly value your support. Published on October 20, 2025
Payless power is a great company that provides user friendly programs that makes it easy to use. thank you Payless Power for providing such great service.
Response: Hi Imelda, Thank you so much for sharing your experience! It’s wonderful to hear that you’ve found our programs user-friendly and easy to navigate. We understand how important it is to have a service that feels simple and reliable, and it means a lot to know that we’re delivering that for you. Your kind words motivate us to keep improving and providing the best service possible. Published on October 20, 2025
Way cheaper than others, very easy to use. I love it!
Response: Hi Kensy, Thank you so much for sharing your experience! It’s great to hear that you found our product both affordable and easy to use — that’s exactly what we aim for. We’re thrilled it’s working well for you and that you love it! Published on October 17, 2025
They text/email you evey day on what your remaining funds are and how many days you have left. No deposit, just pay up fron. Very expensive per kwh tho. But when youre out of options, they did it no problem. 6 month contract min.
Response: Hi Steven, Thank you for sharing your experience with us. We hear you on the daily updates and upfront payment structure—it’s clear you were navigating a tough situation, and we’re glad we could step in when you needed a reliable option. We understand that cost is an important factor, especially when comparing providers. While our pricing may seem higher at first glance, we offer competitive rates that can be compared transparently with other providers at PowerToChoose.org. This helps ensure you're making the most informed decision based on your needs. Our goal is to provide clarity and consistency, which is why we send regular updates about your usage and remaining balance. Many customers find this helpful for budgeting and avoiding surprises. That said, we’re always looking for ways to improve the experience, and your feedback helps us do just that. Published on October 17, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
