New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
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Response: Thanks for the great review Jeannie!! We are thrilled you like your services!! Published on April 03, 2018
great new layout, with fast payment method
Response: Thank you Ashley Clarkson for your high rating. We are glad you like our new layout for our payments, we try to improve everyday and make good changes. Hope to continue to please you! Published on April 03, 2018
Very pleased with service. Highly recommend!
Response: Wow!! Thank you sooo much for your amazing review!! We work tirelessly everyday to provide you with the best possible service, and rates, while still giving you the power to pay less!! We are grateful to have customers like you Edgar!! Published on April 03, 2018
Easy
Response: Thank you Deborah Davis for your high rating. We are glad to hear you have been having a easy experience with Payless Power hope to continue to make things easier for you. Published on April 03, 2018
Excellent job!
Response: Thank you Tina Briseno for your rating. We highly appreciate you being with Payless Power. Published on April 03, 2018
Easy to make payments online.
Response: We are happy that you find our payment process easy! The online portal give you the ability to manage and monitor your account with just a click! Thank you so much for you awesome review Natalie! Published on April 03, 2018
I like Payless power
Response: We are happy to see a good review from you. Hope to continue to please you! Published on April 03, 2018
High prices
Response: Unlike other electric providers we offer bundled rates with include all fees rather than unexpected and added on hidden fees throughout your billing, we offer things like auto pay and flexpay discount it allows you keep your balance above $35 and lets you recieve our 20% discount. Thank you for your feedback we appreciate you!! :) Published on April 03, 2018
Cheap electricity. Can’t beat it. Call in customer service could be better.
Response: Thank you Luis Garcia for your rating. We are glad you are satisfied with our kilowatt prices. Our customer service line is very important and would like to improve everyday. Hope you didn't have any bad experience at our customer service line as we appreciate you as customer. We will try our best to improve, because your feedback is very important to us. Hope to hear from you soon! Published on April 03, 2018
Thanks
Response: Thank you sooo much for your review Veronica! We are happy to have you as a customer and we are going to keep providing you with a quality service!! Published on April 03, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
