New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Love the new website! So much easier to pay!
Response: Improving the website and giving you the access to manage your account in a simple and easy way is our goal! In your online account you can make payments in a super easy way, you can review your usage and detailed billing of that date, you can be in charge of your account! We are so happy that you feel that way about our new website and everyday we look for ways to keep improving it! Thank you soo much for your awesome review Renee! Published on April 03, 2018
It’s very affordable, I was paying over half with another company.
Response: We are ecstatic to have you as a customer Salvador!! We work really hard to provide our customers with the best services at the best most competitive prices, and we love that you firsthand find this to be true! Thank you for your marvelous review! We greatly appreciate you Salvador! Published on April 03, 2018
Good
Response: We are glad to have customers as good as you and provide you with an excellent service! Thanks for your great review Claudia! Published on April 03, 2018
I really liked; the older set-up, for payments an such. Great savings! *two thumbs up*
Response: We love great feedback we offer great savings such as the ability to sign up for autopay with allows you to keep your balance above $35 and with that you receive the 20% flex discount! We also send daily text messages to allow you to monitor your daily usage and keep it within your budget! ;) Published on April 03, 2018
We’re pleased with the service. Thanks.
Response: Thank you so much for your fabulous review Winifred! Provide you with an impeccable service is one of our goals! We are sooo happy to have you as a customer and we are so thankful for you supporting! Published on April 03, 2018
Love payless power! Will never change
Response: We are SOOOO happy to hear this!! We absolutely love having you as a customer and we are going to continue and make updates to improve our services!! We can't wait for you to see what we have in store Kyra! Published on April 03, 2018
I like the service because it helps my family manage our usage, the rates are a little bit higher than some companies however i feel its worth it. Great customer service also.
Response: Thank you for the rating we send daily text messages that include all fees no hidden fees these messages allow you to monitor your usage, for more money saving tips call us at 888-963-9363 or visit https://paylesspower.com/blog/5-ways-save-energy-lighting/ for great tips. :) Published on April 03, 2018
outstanding.
Response: Thank you for your great feedback Keith! We are so glad that we can provide you with an outstanding service!! :) Published on April 03, 2018
Fast easy and very convienent to access my account to make a payment…
Response: Thank you so much for your magnificent review Evangelina! The best way to manage your account and keep you updated is to access your online account. Your online account is easy to manage, there you can see your usage and daily statement and make payments super easy! Everyday we are looking for ways to update our online portal to give you and all our customer the power on your account! Published on April 03, 2018
We have enjoyed being customer we have always had good service very flexible and very kind it is wonderful to know that there are companies that still think about their customers thank you for supplying great service look forward to being with y’all for many years
Response: We enjoy having you as a customer we strive to provide nothing but the best our top priority is to offer the best prices and services to our customers. Thank you for the amazing feedback we're excited to continue this journey with you! Published on April 03, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
