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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Making payments is very easy
Response: Thank you so much for your positive review Tammy!! We are happy to provide you with a quality service that it's easy and simple!! We provide our customers with a lot of tools that will benefit one of them!! We are so ecstatic to have customers as excellent as you!! Published on April 03, 2018
Daily charges don’t add up…gone all day every thing turned of uses 10 or 12$.home all day using everything on use 5$It’s like take whatever u feel like for the day
Response: Hi Bonnie- Thank you for reaching out. Payless Power definitely does not make up or inflate charges. We bill you based on what your meter reports and can review this with you. We can also show you how to verify this independently so you never have to worry about any electric company taking advantage of you. We are here to help:) Published on April 03, 2018
It’s all good and fast.
Response: Thanks for the great review!! We have been working hard these last few months to make using our online portal and getting power far easier for all our customers! We can't wait to provide you power for years to come!! Published on April 03, 2018
Very happy with the service been coustomers for 3 years.
Response: Thank you so much for your positive review and for keep supporting us for all these years!! We are so happy that you still with us!! Everyday we are improving our services that will benefit all our customers! We hope that you will continue your journey with Payless Power for more years! Thank you for supporting us and for choosing Payless Power!! Published on April 03, 2018
I don’t understand how my rates can go up n down from $4.00 a day to $12.00 a day when nothing changes
Response: Hello- Please call us at 888 963 9363 and we can discuss your charges. Published on April 03, 2018
Great
Response: Thank you for taking the time for the positive feedback! Thanks for being a great customer(: Published on April 03, 2018
I like how easy this is. And I’ve had yall for 5 years. It wasn’t always this easy!! I’ve had very VERY few problems and the ones I had effected more than me.
Response: We're sorry to hear that we work constantly to fix any issues that you might come across but we're glad to know your still a customer and we look forward to having you for many years to come! :) Published on April 03, 2018
Very understanding and quick service, friendly policy.
Response: Thank you so much for the great review!! We here at Payless Power, pride ourselves in our wonderful customer service, and the level of ease at which our product is used. We provide our customers with tons of tools, in the portal and with live representatives, to control usage to better match their budget and make it easier to make payments, and request assistance. We are so lucky to have customers as great as you Isaiah, and thank you for choosing Payless Power!! Published on April 03, 2018
A more affordable way to pay for electricity.
Response: Thanks for the awesome review, Aimee! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Published on April 03, 2018
I have had a huge problem contacting customer service in the past. It seems a phone number for them appears to be difficult to find if one needs immediate service. I miss the daily amount of money used on top of the kiliwattage used. Made tracking how much I’m using easier. Because one doesn’t reference the amount their using by kilowatt because it doesn’t immediately translate to money immediately for the average person. I used to know right away how many days I had left by the amount of money i had been using daily and my balance. This way I could plan accordingly.
Response: Hi Dennis- Thank you so much for your business and for sharing your experiences in such detail. Please note that our main phone # is 888 963 9363 however we have an alternate # on the top of our website home page as well. Also, make sure that you check out the new features in our customer portal. These enhancements now provide detailed daily usage and billing information with a single click on your smartphone or mobile internet device. :) Published on April 03, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
