New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good Service , i like the online payments! ????????
Response: Thank you so much for the awesome review Juan!! Everyday we keep searching for ways to improve our online website to make your journey easy and fast!! We are so happy that you like the new online features!! Providing you and all our customers with an excellent service is what keep us going!! Thanks for the support!! Published on April 04, 2018
Good
Response: We greatly appreciate you taking the time to give us such a good rating Saul!! We are elated to have great customers like you!! Published on April 04, 2018
New customer
Response: Hi Helena, Thank you so much for rating Payless Power. If you ever have any questions regarding your account please don't hesitate to call our customer care dept. at 888-963-9363 or can also email at [email protected]. Published on April 04, 2018
o
Response: Thank you so much for rating us. Please let us know on what we can improve on(: Published on April 04, 2018
Thanks
Response: Thank you so much for the review. Please let us know on what we can improve on(: Published on April 04, 2018
still think I pay too much with the over 35.00 deal..
Response: Please reach out to our customer care dept at 888-963-9363 so we could provide tips on saving energy. Published on April 04, 2018
Rate are high.
Response: Hi Treophia, thank you so much for your feedback it's greatly appreciated. Please reach out to our customer care dept. at 888-963-9363,so we could provide you tips on how to save energy. Published on April 04, 2018
Love Payless just miss the extension on bill
Response: Good morning Terrinique, thank you so much for your feedback it's greatly appreciated(: Yes we do apologize for no longer offering the extension till 5pm same day. But what we do offer now is when billing runs at 9 A.M in case your balance falls negative that day you will have till the following day before 11 A.M to make a payment or call in to request a deferred payment plan. This is our new Grace period that we offer. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363. Published on April 04, 2018
Bien
Response: Gracias por su resena Joselyn!! Nos sentimos felices de poder brindarle un servicio de excelencia!! Gracias por su patrocinio :) Published on April 04, 2018
I really like this service and it’s definitely cheaper then going through the electric company so prepaid is definitely the way to go but my daily cost was $0.88 and now it’s around a dollar something everyday and I don’t really know why but for the most part I’m happy with the service
Response: Thanks for your review! Our goal as a company is to provide our customers with quality service and competitive prices! A good way to save energy is to keep your balance above $ 35.00 or using more than 17 kilowatts a day this will give you an additional kilowatt discount! We are glad to have customers as great as you Jon!! Published on April 04, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
