Payless Power Reviews

Read reviews from Payless Power customers

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Great way to get electric alyhoough I think the rates are pretty high

Response: Good morning Bailey, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you consume more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363. Published on April 04, 2018

Payment process easy

Response: Thank you so much for your excellent review Jamie!! We are so glad that our payment process is easy and we are happy to provide our clients with different ways to make their payments like online, Money Gram, the automated system, or with a live representative!! Published on April 04, 2018

Easy to navigate, more people friendly

Response: Everyday we keep improving our website to make it easy and fast as possible for our customers!! We are so glad that the new updates can make your journey with Payless Power simple!! Thank you so much for the awesome review Paul!! We are so happy to have customer as good as you!! :) Published on April 04, 2018

This is great

Response: Thank you Alicia for rating Payless Power.(: Published on April 04, 2018

Sometimes rates increase

Response: Good morning Tiffany, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept 888-963-9363. Published on April 04, 2018

Sign up and payment was simple.

Response: Thank you so much for your review Chris!! Having the ability to provide fast and easy service is one of our qualities !! Being able to provide our customers with quality service is what keeps us standing! We appreciate your support!! :) Published on April 04, 2018

Service is very convenient and customer service representatives are extremely helpful, offer advice, and suggest solutions. Customers are concerned with maintaining electricity in their homes and sometimes need assistance in times of financial difficulties, and this company offers those solutions.

Response: Thank you Kelly Morris for your great rating. We are glad to hear that our service is convenient for you. We strive our best to help our customers and provide great tips on how to reduce electricity. Thank you for being a Payless Power customer! Published on April 04, 2018

I love that I can keep a tab on how much light is being spend a day

Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 04, 2018

Process has become very easy

Response: For Payless Power, providing a fast and efficient service is one of our goals !! Every day our team looks for ways to continue facilitating each process !! We are happy to have customers as excellent as you! Thank you so much for your great review Jessica!!! Published on April 04, 2018

I love how easy it is to make a payment online and how fast our light was connected.

Response: Hi Sarah we thank you so much on providing your feedback. So happy we could provide you all the tools needed to make your experience as easy and efficient as possible!! Published on April 04, 2018

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.