New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Luke getting the text messages of usage an balance
Response: Thank you Erica for taking the time on providing this review. We are glad to hear that you enjoy the daily balance alerts, glad we could provide you all the tools needed to make your experience as easy and efficient as possible. Published on April 11, 2018
I will be switching this weekend. When I live alone in a one bedroom, my bill averages $60-$70 tops. With your company, I am paying that within two weeks and I am very conservative with electricity. I don’t even have many appliances and I’m getting charges of $8-$10 for one day. It’s a rip off. I wouldn’t recommend, especially not for long-term use.
Response: Ashley, We are sorry to hear that you are not happy with our service a supervisor will be reaching out shortly to go over your account & discuss ways on saving energy. Published on April 11, 2018
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin! We are here to make electricity easy for customers. Happy to see your enjoying the convenience of Payless Power. :-) :-) Published on April 11, 2018
Good service for temp. Uses
Response: One great feature about this prepaid service is that we don't require a sign up or cancelation fee! The full initial payment made when opening the account is put directly on your account balance exclusively for your usage! Thanks so much for the awesome review! Published on April 11, 2018
Very simple and easy say to use!
Response: Hi Jacoby! Thank you so much for your time and your excellent review! We are so thrilled that you find our services easy and simple!! Everyday we search for ways to make your navigation in the online website more simple and fast!! Published on April 11, 2018
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin for the amazing review! We like to make sure that our customers feel like they are in control of their electric bill and not the power company. The daily reminders are there so that there is no surprises when it comes to the billing and it gives the customer the chance to make adjustments on usage if needed. The payment portal has been redone so that it makes like easier to make a payment for everyone, we are glad you are enjoying it!! :) Published on April 11, 2018
Service is good
Response: Thank you so much for the fantastic review Kim!! Providing you with an excellent service is what keep us going and keep us searching for ways to improve our system to make your journey with us more pleasant! :) Published on April 11, 2018
Easy sight…I like that I can keep track of it daily so it’s not a big surprise at end of month
Response: Thank you Leslie for your feedback. Happy we can make your experience with our service easy as possible!! Published on April 11, 2018
I love the freedom
Response: We believe in equipping our customers with the power to pay less and we are ecstatic you enjoy this feature!! Thank you for the amazing review Penny, we greatly appreciate you!! :) Published on April 11, 2018
Anyone i get on the line does their best to help & keep my electircity on & running. I am very appritiative of all theit help & understanding.
Response: AWESOME! We love to hear this kind of feedback as it confirms we are taking care of our customers! We appreciate you! Your compliments continue to drive us to provide the best service experience. :-) Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
