New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great service Easy to use website
Response: Thank you for your feedback Ada. We will continue to provide great service to all of our awesome customers such as yourself! Published on April 11, 2018
Its been great so far,I recommend anyone who needs electricity without a deposit to give it try…………..
Response: Wow!!!Thank you Peter for your compliment. We appreciate you recommending us to others as this will allow us to grow and provide electricity to more awesome customers like you. :-) Published on April 11, 2018
Awesome company i am so glad to ran across them
Response: Thank you Niesa! We are glad you ran across us too! Spread the word about Payless Power. You are truly a positive motivation and valued customer.:-) Published on April 11, 2018
Very easy payment with the new system
Response: Easy and convenient electricity is what we're all about! Thank you Duane for your positive feedback. Published on April 11, 2018
Their rates are reasonable. They provide alternative options to ensure you are never without service. It’s fast and easy to sign up with service same day. Online access to account is great.
Response: You got it! Reasonable rates, alternative options and fast and easy sign up! Thank you for acknowledging the services that we work hard to provide to great customers like you. You are appreciated!!! :-) Published on April 11, 2018
Never an issue with service. We save money and the Customer Care Reps are always friendly and helpful!
Response: Payless Power!!! Its all in the name. We want to save you money and provide the best service. Those two qualities are hard to find in business these days. Thank you for the positive feedback and motivation. You are a loyal customer and very much appreciated! :-) Published on April 11, 2018
I don’t understand wy if I don’t rest and sleep at home every day ,the amount it’s the same all time
Response: Ariadna, We are sorry to hear that your experiencing this issue please reach out to our customer care dept. at 888-963-9363 so we can go over your usage day by day. Another resource you can use that is helpful to our customer is registering your meter at http://www.smartmetertexas.com this will show in real time what the meter is reporting. We hope this helps! Published on April 11, 2018
Would like to see a monthly statement
Response: Thank you Katrina for the review. Yes we do send monthly statements to your email please reach our customer care dept. at 888-963-9363 so we can set that up for you(: Published on April 11, 2018
Great service updated info everyday and access to pay daily
Response: Thank you Jeanne! We get excited to hear that we are providing an excellent experience for you and all of our customers. :-) Published on April 11, 2018
Love it so easy to manage and no unexpected high electric bills and the online payment option is the best.
Response: Yes! Electricity can be EASY! That is he goal for our company and receiving compliments such as yours helps motivate the team to keep up the great work we're doing. Thank you for being loyal and valuable to Payless Power. Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
